Red No Signal

[Typhara]

I have been messing with Roxio Game Capture Pro HD for over four hours now. I have been uninstalling and installing trying to get both of the drivers but it doesn't want to seem to install both of them from the disc as you can see in my screeshot in the device manager. I always get the red "No Signal" status in the program. I use component cables on the xbox 360 arcade edition with a 20 gig hard drive. I am sure i have the cables hooked up right and i have done the disconnect the usb and uninstall the driver restart computer etc. If anyone has any suggestions please let me know. I have browsed these forums trying to find out how to fix this so any advice would be great.

 

[Jim_Hardin]

There is only one driver, what made you think there were 2

 

Looks like all is well as far as Software, Drivers it is just getting a signal to the device that is lacking...

 

I am not familiar with the the 'Arcade Edition'???

 

Why are you using Component when HDMI is recommended for Xbox?

 

Are you sure it even has Component? It does not appear that it can do HD or am I mistaken???

 

You are not using a USB Hub in there are you? (won't work)

 

Have you tried hooking up a completely different source, like a DVD or BD Player?

[kickassempress5]

Same here i have the original game capture device and i cannot get a signal does the cable connected to the xbox need to be off the tv setting? thats all i can think of

[Jim_Hardin]

Same here i have the original game capture device and i cannot get a signal does the cable connected to the xbox need to be off the tv setting? thats all i can think of

What does that mean in English???

 

Speaking of English, are you using a SCART connection anywhere in your setup???

[cdanteek]

Typhara, with the RGC HD Pro USB Device plugged in open Device Manager and expand Imaging Devices post me a screen shot of that.

[kickassempress5]

I am not sure what you mean about scart connection i have all the cables that were issued with the device and i also have the xbox cable it just keeps saying no signal and video device failed. I have a 2010 computer model.

[Jim_Hardin]

I am not sure what you mean about scart connection i have all the cables that were issued with the device and i also have the xbox cable it just keeps saying no signal and video device failed. I have a 2010 computer model.

 

Most likely an Xbox setting or connection... look through the Xbox setup very carefully,

HERE.

 

Likewise there is a Video you can watch

.

[tbrewst]

Same here i have the original game capture device and i cannot get a signal does the cable connected to the xbox need to be off the tv setting? thats all i can think of

 

YES.set the switch to HD.

Look in System Settings on the XBox,Display and make sure that it's showing Component as the connected video.

[kickassempress5]

Hi thanks i have tried that but i still cant get the game cap to work i have everything correct and i have restored to my factory settings which hasnt done anything. not sure what to do now except try and get a refund

Any ideas

thanks

[cdanteek]

i have restored to my factory settings which hasnt done anything.

 

If you did that, did you reinstall the software and RGC USB Device drivers?

[kickassempress5]

I have checked and it is in the device manager there are two enteries and are installed and are up to date.

[kickassempress5]

but its still not working not sure what to do next