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Technical Problems Please Help!



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i have the program installed, i was able to record a clip, but when trying to edit the clip an error pop up says to try reinstalling the program. I have done this but it still wont work, what do i do?


Preparing your computer for installing Roxio products, http://corel.force.com/index/articles/en_US/Master_Article/000012552-Preparing-your-computer-for-installing-Roxio-products?retURL=%2Findex%2Farticles%2Fen_US%2FMaster_Article%2F000012654-Roxio-Knowledgebase-Transfer%3FretURL%3D%252Findex%252Fapex%252FKBLandingPageNew%26popup%3Dfalse%26lang%3Den_US%26articleId%3DkA060000000L3gF&popup=false&lang=en_US&articleId=kA060000000L3eQ

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