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Roxio Media Capture Has Stopped Working



I am currently hooked up HDMI to my xbox 360, i am able to see the picture and the audio works as well, but when i click on start capture a pop up comes up that reads "Roxio Media capture has stopped working" and the program is forced to be shut down. I have done everything from Jim's list, i turned my firewall off and uninstalled the program, set it aside and reinstalled and got the updates, but still no fix. Please someone help, i have been working on this for hours. My PC specs are as follows:


manufaturer: Dell inspirion


Windows 7


model: 5520


rating: 5.1


processor:intel® Core i5-3210M CPU @ 2.50GHz 2.50GHz


installed memory (RAM) 6.00GB


system type: 64-BIT operating system

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