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No Longer Able To Download To Computer



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I just renewed my Photoshow and now I cannot save my videos to my computer. I've clicked the link, I've received the email and it tells me I can download from there, but there is no place to download. What the heck?


You cannot save what videos? You've clicked what link? You can download from where?


You have supplied no information with which to help you. Please explain exactly what you are doing.

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Assumoing that you are using PhotoSHow Premium Membership


Dan, You can beat you head against the wall to try to download the mp4 file (there is a link on you channels page) or you can download it using the desktop version of PhotoShow from your channel. From there you can convert it to wmv or mpg or share it other ways (YouTube, disc, etc.).


Please don't complain here about it, we can't do anything about it and Roxio seems to not be able or willing to fix it. Get your renewal money back unless you really want to use the web site. You would still be able to use the desktop version for some unknown length of time.

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