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Using Roxio Video Capture Usb


Bill Dempsey
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Hi, I'm trying to use the Roxio Video Capture Device.

I have it connected to my HP Media Center PC

It is attached to my Sony Handycam ccd-TR33

Nothing is happening. I have not used the capture device for a long time.

Prehaps I need software to use it. I can't find any user guides that I might have had.

 

Any help will be appreciated!!

 

Bill

Edited by cdanteek
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Hi, I'm trying to use the Roxio Video Capture Device.

I have it connected to my HP Media Center PC

It is attached to my Sony Handycam ccd-TR33

Nothing is happening. I have not used the capture device for a long time.

Prehaps I need software to use it. I can't find any user guides that I might have had.

 

Any help will be appreciated!!

 

Bill

 

11

You need the drivers for the USB device which come with the software. What software do you have on your computer or on a disc. My guess is that the drivers have been corrupted and need to be reinstalled before you plug in the device.
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In the above message, I clicked the link but found no way to tell you what version I have.

 

I have Roxiio Creator 2012 pro

and

Roxio video capture USB

 

Unfortunately in attempting to get paid support they want me to register my product. Which already was registered.

They can't find my email address on their system. Sorrry about all that.

Some time ago I actually got on the phone an made a contact. They told me I purrchases the Video capture device USB

in 2009 and the Creatror in 2012. How would they know all thia stuff if I did not register both products?

 

I know you are trying to help and that is really appreciated

 

All I really need to find out is

1. Does the Video capture device have software and if so how can I get it?

2. Is there a manual for this product?

 

It has been a long time since I used the Capture device and my PC went down several times since then

so I really have nothing other than the device itself. Please help.

 

Bill

Edited by cdanteek
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It sounds like you are trying to use the capture function in Creator 2012 using the USB device that you bought in 2009 (Xp or Vista compatible). . I don't believe that the currently available drivers will work with the 2009 device. You must have bought software to go with the device.

 

Go here; there is a download for the Windows Drivers on the upper right.of the page for the current USB device.. It is the right driver for the Creator 2012 software but I doubt that it will work with the older USB device. That is about the time W7 came in so there were several older programs that would no longer work on a W7 computer.

 

You would have to uninstall the current drivers using Device Manager with the device plugged in, unplug the device, reboot and then install the drivers and finally plug in the USB device. But as I said before, I don't think that the current drivers would work. There is no harm in trying though.

 

What software did you get with the USB device? That is what you are probably need to use unless it is not compatible with your current operating system.

 

I won't comment on your experience with Roxio/Corel technical service.

Edited by sknis
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I am thinking that the drivers are part of the Creator 2012 install, as they are in NXT... <_<

 

Bill has never said the device does not actually work, only that he does not know how to use the software...

 

If I am interpreting that correctly all he has to do is open Creator 2012, go to the Video-Movies tab and simply click on Capture Video.

 

post-39730-0-10631800-1361274648_thumb.jpg

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In the above message, I clicked the link but found no way to tell you what version I have.

 

I have Roxiio Creator 2012 pro

and

Roxio video capture USB

 

Unfortunately in attempting to get paid support they want me to register my product. Which already was registered.

They can't find my email address on their system. Sorrry about all that.

Some time ago I actually got on the phone an made a contact. They told me I purrchases the Video capture device USB

in 2009 and the Creatror in 2012. How would they know all thia stuff if I did not register both products?

 

I know you are trying to help and that is really appreciated

 

All I really need to find out is

1. Does the Video capture device have software and if so how can I get it?

2. Is there a manual for this product?

 

It has been a long time since I used the Capture device and my PC went down several times since then

so I really have nothing other than the device itself. Please help.

 

Bill

 

 

Bill should have them installed because he's running C2012 Pro.

 

I wouldn't download and install the drivers sknis linked you to!

 

The Roxio USB Capture Device Drivers are in my C2010 Pro, C2011 Pro, C2012 Pro, and CNXT Pro downloads or retail installation disc's.

 

I checked C2011 Pro not there.

 

post-97-0-91679000-1361285222_thumb.jpg

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The issue is still will the old USB device use the drivers that come with Creator 2012. The OP needs to respond on the questions asked about when he got the 2009 USB device and what program came with it.

 

YES, the old USB device works using the drivers in Creator 2010 Pro, 2011 Pro, 2012 Pro, and CNXT. CNXT works with both the old and new Roxio Capture Device and has the drivers.

 

The Capture Device wasn't available when Creator 2009 Ultimate software launched, my USB Device came with Easy VHS to DVD 1st edition.

 

I wrote the

Installing Easy Vhs To Dvd On Vista Home Premium 32 Sp1

 

 

Started by cdanteek, 19 Feb 2009

 

The USB Capture Device was probably made available sometime in 2009.

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Yes, Bill should have the drivers installed with Creator 2012 but apparently they were not since he can't get the device to work.

 

Please explain your rationale for "I wouldn't download and install the drivers sknis linked you to!"

 

 

Are you saying they are the wrong drivers? If Bill can install the correct drivers from that link, then perhaps he doesn't need to run a full repair on the program. -- just speculating on why the drivers were listed on that page. He would still need to remove the current drivers (if they are listed in Device Manager" and then install the downloaded drivers and then plug in the device.

 

Any additional discussion should wait until Bill comes back and gives us more information; I'll wait.

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Yes, Bill should have the drivers installed with Creator 2012 but apparently they were not since he can't get the device to work.

 

Please explain your rationale for "I wouldn't download and install the drivers sknis linked you to!"

 

 

Are you saying they are the wrong drivers? If Bill can install the correct drivers from that link, then perhaps he doesn't need to run a full repair on the program. -- just speculating on why the drivers were listed on that page. He would still need to remove the current drivers (if they are listed in Device Manager" and then install the downloaded drivers and then plug in the device.

 

Any additional discussion should wait until Bill comes back and gives us more information; I'll wait.

 

The correct drivers are on the C 2012 Pro Disc disc for x86 and x64. The download drivers don't show me that, why muckup his install with those USB Device drivers?

 

That's not what you told him, you told him to download and install the drivers from the link!

Downloading and installing drivers you linked to is never going to fix a botched USB Driver install! If any are wrong they would have to be removed first with the device plugged in then remove the device and run repair or the correct x .msi.

 

Have him post a screen shot of device manager with the USB Device plugged in with Sound Video and Game Controllers expanded along with Other Devices? That way you'll know where Bill's at.

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Hey! I never seen so much help in all my life! Thanks to all of you!

 

Here is my update: I fond the disk for the capture device.

I used it and it did install. In several of you messages there was a concern about the version being outdated.

They were right ! Reading the setup tesk on the disk it is for Vista and I am running windows 7 home premium.And it installed as

a USB 2861 Device ( an audio type). I did use the advice to get the Roxio Video Capture USB driver and installed it. Right now I'm

Going over all you notes to see h0w t fix it. Do you think

I can get an updated f0r Win 7? as

the USB 2861

Edited by cdanteek
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Hey! I never seen so much help in all my life! Thanks to all of you!

 

Here is my update: I fond the disk for the capture device.

I used it and it did install. In several of you messages there was a concern about the version being outdated.

They were right ! Reading the setup tesk on the disk it is for Vista and I am running windows 7 home premium.And it installed as

a USB 2861 Device ( an audio type). I did use the advice to get the Roxio Video Capture USB driver and installed it. Right now I'm

Going over all you notes to see h0w t fix it. Do you think

I can get an updated f0r Win 7? as

the USB 2861

 

First I never sent you any messages and don't have a clue what most of your last post is about!

 

You need to find out what version of the software you have?

 

A XP and Vista version won't work in Windows 7.

 

Look here, http://forums.support.roxio.com/topic/64988-what-version-do-i-have/

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First I never sent you any messages and don't have a clue what most of your last post is about!

 

You need to find out what version of the software you have?

 

A XP and Vista version won't work in Windows 7.

 

Look here, http://forums.suppor...sion-do-i-have/

 

 

Tried that with OP in Post 4 & 5.

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