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Roxio Nxt Videowave Fails To Open Avchd Files


vegaone
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Hi All

 

We recently updated from Creator 2012 Pro to NXT and found it smoother and swifter to run, however, inexplicably, it is now failing to open AVCHD files that it succesfully opened only a few days agao.

 

This has stopped progress on a video compliation we had been working on.

 

Our computer is high end H P, 1tb Hard Drive, 4 x 3.1ghz cpu, high end graphics card, 8gb ram.

 

We have uninstalled the programme and reinstalled but this has not fixed the error.

 

We would be grateful if anyone has any ideas on how to fix this.

 

Thank You for all assistance.

 

Andy

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Hi All

 

We recently updated from Creator 2012 Pro to NXT and found it smoother and swifter to run, however, inexplicably, it is now failing to open AVCHD files that it succesfully opened only a few days agao.

 

This has stopped progress on a video compliation we had been working on.

 

Our computer is high end H P, 1tb Hard Drive, 4 x 3.1ghz cpu, high end graphics card, 8gb ram.

 

We have uninstalled the programme and reinstalled but this has not fixed the error.

 

We would be grateful if anyone has any ideas on how to fix this.

 

Thank You for all assistance.

 

Andy

 

First I would recommend finishing a production with the software you started the production with not upgrade in the middle of the production to CNXT Software!

 

You uninstalled what CNXT and reinstalled?

 

Why not uninstall CNXT and run repair on C2012 and see if anything works?

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Hi Cdanteek

 

Thank You for yoiur response.

 

We uninstalled Roxio Creator 2012 Pro, installed latest Roxio NXT, and several days later began editing our new video with some 50 clips in Videowave.

 

We worked our way part through sucessfully opening AVCHD files, and were then away for several days.

 

We returned and sought to continue with the video editing work but unfortunately the programme - Videowave, will no longer open AVCHD fies, indeed, any AVCHD files.

 

We uninstalled NXT and reinstalled.

 

We will now do a attempt a full uninstall saving no files and deleting anything to do with Roxio we can find, then attempt another reinstallation.

 

I see others are also having similar problems.

 

Thank You for the input, it is a great programme when it works.

 

Andy

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In update 21.2.13 we uninstalled Roxio NXT selecting - `save no files`, and then reinstalled, but this did not fix the problem, `failure to recognise AVCHD files`,see attached pdf.

 

We then uninstalled again and did a `System Restore` to a date before the problem arose, and reinstalled Roxio NXT, but again, this did not fix the error.

 

We are running high end computer, Windows 7 Ultimate.

 

We are grateful for any ideas.

 

Andy

Roxio.Software.Error.a.pdf

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Roxio NXT Videowave fails to recognise AVCHD files.

 

We have still not resolved this problem, the files are recognised and play in Windows Media, and PowerDVD.

 

When NXT was first installed it too recognised the files, but not now, any ideas appreciated.

 

High end HP computer, 1tb hd, 4 x 3.1cpu, 8gb ram, GeForce 560, W7 Ultimate.

 

See attached pdf screenshot.

 

Andy

Roxio.Software.Error.a.pdf

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