Audio Capture\editor Tools Very Slow - Not Responding

[Smurfer]

I am running this software on Windows 8 and I have two issues concerning the Audio capture and Audio Editor tools.

Firstly it is very slow at opening the utilities and also saving and opening files. I have stopped my anti-virus software and it has made no difference. When there are issues I do not have any excessive disk, processor or memory utilisation that I can see.

The Gracenote media detection does no longer work when capturing audio from the sound card which is a real pain. Has this feature been removed?

I used to use Roxio Creator 10 on Windows 7 64bit with the same hardware and did not have any of these problems. I am not sure whether it is a Windows 8 compatibility issue or a problem with the NXT product.

I would be grateful for any advice.

[eprince]

Roxio has not replied, eh? I too paid for this software and it is not working. Why is it that trying to get tech support from Roxio has been so painful for the past 12 years?

[grandpabruce]

Roxio has not replied, eh? I too paid for this software and it is not working. Why is it that trying to get tech support from Roxio has been so painful for the past 12 years?

 

This isn't Roxio. This is a users forum.

[sknis]

Roxio has not replied, eh? I too paid for this software and it is not working. Why is it that trying to get tech support from Roxio has been so painful for the past 12 years?

 

eprince : You've been beating your head against the wall for 12 years and are still buying Roxio/Corel products?

 

Did you register your new product? Did you get an e-mail support key from Corel? Please read this (link)

 

Smurfer:

 

Gracenotes hasn't been used in quite awhile.

 

How many other programs do you have running in the background? Use msconfig.exe, start up tab to limit the amount of programs that start at boot or download the free Soulto that will help you with that.