I have read many of the forums talking of this specific problem and even used my free support e-mail thing. Everything tell me the same thing.
1: Uninstall TRANSCODER/Unplug
2: Reboot
3: Anti-Virus off, Repair, Anti-Virus On
4: Reboot
5: Test
I have tried many combinations that I did not find suggested, even uninstalling RGC completely and nothing has worked.
No matter what I do, when I plug the RGC back in, it still shows up as TRANSCODER and the device driver software was not found/successful/installed.
When I first installed my RGC HD PRO yesterday, the RGC showed up fine, but there was a red "no signal" so I just re-installed it and now I have this problem.
I DO understand (now) that you should not plug in a device while or before installing the software.
Setup:
Xbox 360 > HDMI > Roxio > Laptop (via USB, Vista) & TV (via HDMI)
I have spent countless hours trying to get this to work so any and all help is appreciated for I have now become desperate.
Question
ShutUpAndRun
I have read many of the forums talking of this specific problem and even used my free support e-mail thing. Everything tell me the same thing.
1: Uninstall TRANSCODER/Unplug
2: Reboot
3: Anti-Virus off, Repair, Anti-Virus On
4: Reboot
5: Test
I have tried many combinations that I did not find suggested, even uninstalling RGC completely and nothing has worked.
No matter what I do, when I plug the RGC back in, it still shows up as TRANSCODER and the device driver software was not found/successful/installed.
When I first installed my RGC HD PRO yesterday, the RGC showed up fine, but there was a red "no signal" so I just re-installed it and now I have this problem.
I DO understand (now) that you should not plug in a device while or before installing the software.
Setup:
Xbox 360 > HDMI > Roxio > Laptop (via USB, Vista) & TV (via HDMI)
I have spent countless hours trying to get this to work so any and all help is appreciated for I have now become desperate.
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