Rgc Wont Open When I Click On It To Open

[Tom Hammersley]

Hi, I'm having a little trouble with my game capture product.

I've input the disk into my computer and gone through the setup wizard. It says it has successfully installed and is now on my desktop.

I go to click on it and nothing happens.

I'm running on windows 8 on my computer and it claims to be compatible right?

I'm so confused as to why it isn't actually starting up.

I've gone onto the compatibility settings and windows 8 isn't an option on my drop down menu.

Please help!

Thanks.

[Jim_Hardin]

DON'T CLICK the "Topic Solved" button!!! It hid your post.

 

It works fine on Win8! Never Never Ever use compatibility!!!

 

Make sure you have the RGC Device unplugged!!!!!

 

Go in your Control Panel, Programs and Features, and remove the RGC program.

 

Turn off your AV and any Firewall you might have and Reboot.

 

Install the program - reboot - try it!

[Tom Hammersley]

i haveb made a new user but now i am getting this erroer message the errors are this

 

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: launchpad.exe

Problem Signature 02: 1.0.0.19

Problem Signature 03: 50727cf7

Problem Signature 04: LaunchPad

Problem Signature 05: 1.0.0.19

Problem Signature 06: 50727cf7

Problem Signature 07: 120

Problem Signature 08: 0

Problem Signature 09: System.TypeInitialization

OS Version: 6.2.9200.2.0.0.768.101

Locale ID: 2057

Additional Information 1: 5861

Additional Information 2: 5861822e1919d7c014bbb064c64908b2

Additional Information 3: f3d5

Additional Information 4: f3d5be0cad2787556264647dc02181c3

[Tom Hammersley]

i tried that and it just comes up with the usual run thing then still nothing happens :s

[Jim_Hardin]

Might be time to contact Roxio, using the Support Number you should have gotten in email

[Jim_Hardin]

That Was the only fix...

 

Maybe you want to try it again and make sure you carefully follow the instructions.