Jump to content
  • 0

Game Capture Hd Pro Warranty



Our Game capture Pro has been slowly but surely failing. 1st it stopped the sound going thru the HDMI cable, next only 3/4 of screen got captured, finally won't receive the signal.

I've searched the Roxio/Corel support site for filing a warranty claim and the info refers to software only.

Does anyone know how to apply for a warranty claim ?? Does this machine even come with a warranty ??



Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

Apparently this product doen't have a warranty other than return it in 30 days. After your 14 day free tech support, any questions will cost you $$$$.

For the $149 price tag, I expected more. Similar products carry a 1 year warranty not 30 days. Should have gone to Walmart rather than the Roxio site and bought the extended warranty, rather than having a $149 brick on my hands.

Way to go Roxio/Corel ! I have a disappointed Grandson because his Xmas 2012 present has broken in 2 months.

I'll be replacing it for him with a different product, one that carrys a 1 year warranty.

On a side note.....I have been a Loyal Corel Product supporter since Corel Graphics Suite 3, You just lost a Long Time Paying Customer.



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...