I purchased Creator NXT in October 2012. I used it for a couple of months when my computer died. I have new PC and tried to install the software but it quits with no errors or other messages after clicking INSTALL (after accepting Product Key and location). I was able to find out that it happens becasue Roxio doesn't allow second installation and software was registered on the old PC. I tried calling support but there is no support. I am always redirected to the website which tells me to pay $19 for new Service Code. There is no way I will pay for ability to install the software on my new computer. I need sobemebody to ublock the license for new installation or I will fight to get my money back. I am sick and tired of explaining the problem to customer support in India which either hangs up in the middle of conversation or are telling me flat out that they will not help me. Just for the referrence, I have Win7 Home Premium 64-bit and full admin rights.
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ljsaw
I purchased Creator NXT in October 2012. I used it for a couple of months when my computer died. I have new PC and tried to install the software but it quits with no errors or other messages after clicking INSTALL (after accepting Product Key and location). I was able to find out that it happens becasue Roxio doesn't allow second installation and software was registered on the old PC. I tried calling support but there is no support. I am always redirected to the website which tells me to pay $19 for new Service Code. There is no way I will pay for ability to install the software on my new computer. I need sobemebody to ublock the license for new installation or I will fight to get my money back. I am sick and tired of explaining the problem to customer support in India which either hangs up in the middle of conversation or are telling me flat out that they will not help me. Just for the referrence, I have Win7 Home Premium 64-bit and full admin rights.
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