Jump to content
  • 0

Roxio Account Lapsed All Previous Shows Gone


CandyG
 Share

Question

My credit card had expired and so my account lapsed. When I renewed all of my previous online photoshows were gone. I never saved them, I assumed I would always have access to them. I am at a loss on how to contact support. I can't seem to submit a question. HELP!??? Please

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

They do send reminders ! Look in your old e-mail spam folders. Look especially for anything from Digital River. They have a specific time frame for saving and then deleting the PhotoShows. Do you have proof that you extended your membership? They may be gone forever.

 

Did you try submitting a question using this (link)?

Link to comment
Share on other sites

  • 0

That's what I"m afraid of :( I probably did get a reminder, but with some health issues in our family emails didn't get looked at / answered for a while. My account expired in I think October, and I renewed in February. thanks for your reply

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...