Jump to content
  • Who's Online   0 Members, 0 Anonymous, 8 Guests (See full list)

    • There are no registered users currently online

Runtime Error When Launching Any Tool From Creator Nxt

Recommended Posts



I've just installed my new Creator NXT program (I'm on Windows 7 SP1 on 64 bits PC).

It launches fine, but when I try to launch any app from within NXT, as an example going on Photo then into 'create a slideshow' (I hope it is the exact term, my installation is in french so), I get an error popup saying 'Program...\Roxio Creator NXT\Common\RoxWizardLauncher14.exe

This application has requested the runtime to terminate it in an usual way.

Please contact the application support team for more information.'


Any idea?

Link to comment
Share on other sites

Nevermind I found it myself.

When I tried the 'create a dvd' option, it showed up a message saying d3dx9+33.dll is missing.

Turns out this dll is a DirectX 9 dll.

Using Dxdiag app from windows, it shows DirectX 11 is already installed.

Altough it is supposed to be backward compatible from what I can read, it seems it is not the case.

Tried installing DirectX9 from the web. No luck.

Uninstalled then installed again. no luck


Then I looked on the Creator NXT cd and there's a Dxsetup.exe file which seems to have installed the missing DirectX 9 components because once I ran this, it started all working (well from what i can see so far).

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...