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Valerie Bernard

Runtime Error When Launching Any Tool From Creator Nxt

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Hi,

 

I've just installed my new Creator NXT program (I'm on Windows 7 SP1 on 64 bits PC).

It launches fine, but when I try to launch any app from within NXT, as an example going on Photo then into 'create a slideshow' (I hope it is the exact term, my installation is in french so), I get an error popup saying 'Program...\Roxio Creator NXT\Common\RoxWizardLauncher14.exe

This application has requested the runtime to terminate it in an usual way.

Please contact the application support team for more information.'

 

Any idea?

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Nevermind I found it myself.

When I tried the 'create a dvd' option, it showed up a message saying d3dx9+33.dll is missing.

Turns out this dll is a DirectX 9 dll.

Using Dxdiag app from windows, it shows DirectX 11 is already installed.

Altough it is supposed to be backward compatible from what I can read, it seems it is not the case.

Tried installing DirectX9 from the web. No luck.

Uninstalled then installed again. no luck

 

Then I looked on the Creator NXT cd and there's a Dxsetup.exe file which seems to have installed the missing DirectX 9 components because once I ran this, it started all working (well from what i can see so far).

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