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No Audio


MichaelRY

Question

I just purchased Easy CD & DVD Burning. I tried to burn a video that I already had on my computer. I can see the video but there is no sound. The video works fine in other programs to play it.

 

The message I get is "One or more of the added files contains AC3 audio, which is not suported in this version of the product. The audio will be replaced by silence. Please see the Home Page for how to upgrade to a version with AC3 audio support".

 

The file is in .MPG format. I have also tried .WMV format and don't even get the above message. There is no sound.

 

I am assuming that I must upgrade. What do I upgrade to? Unless there is some way of fixing this.

 

Please help.

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1 answer to this question

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Format is not relevant, the fact that it utilizes AC3 Audio means it cannot be used with this cut down software...

 

Full Version Suite would not have skipped a beat with it ;)

 

What you will have to do is use a 3rd Party Converter, such as these:

 

AVS4YOU Converter:

 

Any Video Converter

 

Freemake Video Converter:

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