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Hi,

 

I purchased Roxio Creator in 2011 and made a back up dvd. I then dropped my laptop and the hard drive was toast, had to be replaced. So now I am trying to use the back up dvd I made but it doesn't do anything. I am also trying to reinstall Roxio Creator from my account but as it's been over 30 days it won't let me re-install (I was hoping by reinstalling I could get it to read and transfer the files off that back up dvd).

 

Any tips or suggestions? And what is the point of the back up dvd if I can't use it when I need it! Thanks!

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Hello,

 

What program in the Creator 2012 suite did you make the backup DVD with, and exactly what did you backup?

 

Brendon

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