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andrew756787

Lost My Cd But Have The Software Downloaded On A Computer...how?

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HEllo i lost my game capture cd but i do have the software downloaded onto my home desktop computer....i was talkin to support and they told me to try to get the software onto a flash drive and download it to my new laptop....can anyone help me???? i dont really get the process because the launch pad will not launch....also i think they should just let people download the software...i mean you need the product to capture anyways...i am considering on buying a different company product....but unless if roxio can help me get this done than ill stay with roxio thank you....

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Would you please explain what you mean "i dont really get the process because the launch pad will not launch".

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HEllo i lost my game capture cd but i do have the software downloaded onto my home desktop computer....i was talkin to support and they told me to try to get the software onto a flash drive and download it to my new laptop....can anyone help me???? i dont really get the process because the launch pad will not launch....also i think they should just let people download the software...i mean you need the product to capture anyways...i am considering on buying a different company product....but unless if roxio can help me get this done than ill stay with roxio thank you....

 

What do you mean you "have the software downloaded onto my home desktop computer"? Do you mean you have installed the software on your PC? ("download" means getting the software from a website to your computer.) Once the software package is installed you do not need the "product" to capture. You only need the package for installing.. If you were to buy a different product and after installing you lost the install CD then you would have the same problem as you are having now.

Once software is installed you cannot "get" the installed software to a flash drive and move it to another computer. The info you got from support is wrong because they are just as confused about what you are asking as we are.

 

Please exactl describe what you are asking>

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