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Product Is Not Activated


djboldin1
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Were did you purchase it?.

 

There has been a few of these on here, mainly products bought from Best Buy.

 

They have to do there activation thing at the check out and they didn't, return it and tell them.

Edited by ogdens
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Good news! I registered my software on the Roxio site and was given 2 weeks of warranty support at no charge. I opened a support case and was given a new product activation key (it took a couple of emails back and forth to explain it, but it all worked out). Everything is up and running. I just have to figure out how to use it now.....

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Good news! I registered my software on the Roxio site and was given 2 weeks of warranty support at no charge. I opened a support case and was given a new product activation key (it took a couple of emails back and forth to explain it, but it all worked out). Everything is up and running. I just have to figure out how to use it now.....

 

That is fantastic!

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