djboldin1 Posted March 15, 2013 Report Share Posted March 15, 2013 I put the cd in and got to the point of entering the product key. After entering my product key it says product not activated. I have tried many times with the same result. Any answers for this problem? Thank you Link to comment Share on other sites More sharing options...
ogdens Posted March 15, 2013 Report Share Posted March 15, 2013 Were did you purchase it?. There has been a few of these on here, mainly products bought from Best Buy. They have to do there activation thing at the check out and they didn't, return it and tell them. Link to comment Share on other sites More sharing options...
djboldin1 Posted March 15, 2013 Author Report Share Posted March 15, 2013 I bought it online used. Maybe its not the right product key and cd. Dosnt make much sense tho. Do you know where can I download the software? Link to comment Share on other sites More sharing options...
ogdens Posted March 15, 2013 Report Share Posted March 15, 2013 I would return it, and get you money back. There is NO download of the software available. Sorry Link to comment Share on other sites More sharing options...
djboldin1 Posted March 15, 2013 Author Report Share Posted March 15, 2013 ok thanks. Link to comment Share on other sites More sharing options...
TargetQueen66 Posted March 29, 2013 Report Share Posted March 29, 2013 I bought this program on ebay. The box was still factory sealed, so I thought because no one had registered it before, it would be okay. But now I find mine isn't activated either. Is there NO way around this? Link to comment Share on other sites More sharing options...
grandpabruce Posted March 29, 2013 Report Share Posted March 29, 2013 I bought this program on ebay. The box was still factory sealed, so I thought because no one had registered it before, it would be okay. But now I find mine isn't activated either. Is there NO way around this? See the first sentence in Post #4. Link to comment Share on other sites More sharing options...
TargetQueen66 Posted April 2, 2013 Report Share Posted April 2, 2013 Good news! I registered my software on the Roxio site and was given 2 weeks of warranty support at no charge. I opened a support case and was given a new product activation key (it took a couple of emails back and forth to explain it, but it all worked out). Everything is up and running. I just have to figure out how to use it now..... Link to comment Share on other sites More sharing options...
grandpabruce Posted April 2, 2013 Report Share Posted April 2, 2013 Good news! I registered my software on the Roxio site and was given 2 weeks of warranty support at no charge. I opened a support case and was given a new product activation key (it took a couple of emails back and forth to explain it, but it all worked out). Everything is up and running. I just have to figure out how to use it now..... That is fantastic! Link to comment Share on other sites More sharing options...
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djboldin1
I put the cd in and got to the point of entering the product key. After entering my product key it says product not activated. I have tried many times with the same result. Any answers for this problem? Thank you
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