LoveShaSha Posted March 17, 2013 Report Share Posted March 17, 2013 Hey! I need help. I have the USB/power cord in my computer. I have my HDMI going from the Roxio to the computer. I have a "Ready, green" status. When I click on "start capture" it starts but it only records my desktop not the game with no sound. What am I is missing? What should I do different? How do I get the sound? Help me please! Link to comment Share on other sites More sharing options...
sknis Posted March 17, 2013 Report Share Posted March 17, 2013 Are you sure you have the PC game capture? It is for games you play on your PC and not on a gaming box. Please provide more information on the standard or Pro version and on your computer. Link to comment Share on other sites More sharing options...
LoveShaSha Posted March 17, 2013 Author Report Share Posted March 17, 2013 I have the Roxio GameCap HD Pro Link to comment Share on other sites More sharing options...
sknis Posted March 17, 2013 Report Share Posted March 17, 2013 and about your computer? Link to comment Share on other sites More sharing options...
LoveShaSha Posted March 17, 2013 Author Report Share Posted March 17, 2013 win8 i7-3770 cpu @ 3.40ghz ram 8.00gb 64bit Link to comment Share on other sites More sharing options...
Jim_Hardin Posted March 17, 2013 Report Share Posted March 17, 2013 A good place to start would be... First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc. Unplug your RGC Device and put it aside until you are completely finished. Now insert your Roxio Disc. Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows) When you reach the screen where Repair is offered, choose that! When the Repair competes, turn your AV & Firewall back on and reboot. Link to comment Share on other sites More sharing options...
LoveShaSha Posted March 17, 2013 Author Report Share Posted March 17, 2013 Repaired! It picks up the HDMI Now I have a red "No Signal" Also before I had the HDMI in, it said "no signal" in red. I unplug and plug all cords many times. What else should I try? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted March 17, 2013 Report Share Posted March 17, 2013 Sometimes it does take 2 or even 3 tries for it to work! You give up too easy Link to comment Share on other sites More sharing options...
LoveShaSha Posted March 18, 2013 Author Report Share Posted March 18, 2013 Unplugging and plugging, ninja style! Link to comment Share on other sites More sharing options...
LoveShaSha Posted March 30, 2013 Author Report Share Posted March 30, 2013 No really, why after all this time I still have a red 'No Signal'??? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted March 30, 2013 Report Share Posted March 30, 2013 The Repair Process listed in Post #6 Not plugging in cords Also I would suggest you try it with a completly different source like a DVD or BD Player ~ anything that has HDMI Output Link to comment Share on other sites More sharing options...
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LoveShaSha
Hey! I need help.
I have the USB/power cord in my computer.
I have my HDMI going from the Roxio to the computer.
I have a "Ready, green" status.
When I click on "start capture" it starts but it only records my desktop not the game with no sound.
What am I is missing? What should I do different? How do I get the sound? Help me please!
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