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Help With Roxio Pc



Hey! I need help.



I have the USB/power cord in my computer.

I have my HDMI going from the Roxio to the computer.

I have a "Ready, green" status.


When I click on "start capture" it starts but it only records my desktop not the game with no sound.

What am I is missing? What should I do different? How do I get the sound? Help me please!

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A good place to start would be...


First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.


Unplug your RGC Device and put it aside until you are completely finished.


Now insert your Roxio Disc.


Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)


When you reach the screen where
is offered, choose that!


When the Repair competes, turn your AV & Firewall back on and reboot.

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