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LoveShaSha

Help With Roxio Pc

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Hey! I need help.

 

 

I have the USB/power cord in my computer.

I have my HDMI going from the Roxio to the computer.

I have a "Ready, green" status.

 

When I click on "start capture" it starts but it only records my desktop not the game with no sound.

What am I is missing? What should I do different? How do I get the sound? Help me please!

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Are you sure you have the PC game capture? It is for games you play on your PC and not on a gaming box. Please provide more information on the standard or Pro version and on your computer.

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A good place to start would be...

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

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Repaired!

 

It picks up the HDMI

Now I have a red "No Signal"

 

Also before I had the HDMI in, it said "no signal" in red.

 

I unplug and plug all cords many times.

 

What else should I try?

Edited by LoveShaSha

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The Repair Process listed in Post #6 :huh:

 

Not plugging in cords :wacko:

 

Also I would suggest you try it with a completly different source like a DVD or BD Player ~ anything that has HDMI Output ;)

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