Vhstodvd 3 Plus Help! Issues With Registration

[Tech4fun]

So i purchased the VHS to DVD 3 plus from Best Buy. I opened it up, everything seemed fine. I go to register my product via the disc and it says Product not validated, could not validate product key, please try again. So after i type it in correctly about 10 times i give up. I register it on the forums and it recognizes the code, and what it is. I really don't understand what's going on?

[ogdens]

Go here for info:

 

http://forums.support.roxio.com/topic/87198-register-product-but-get-product-not-activated/page__hl__%22activate%22

[Tech4fun]

Go here for info:

 

http://forums.suppor..._hl__"activate"

Ok, thanks for reply...bummer i'll have to return it and try again

[ogdens]

Best Buy just has to activate it (make sure you have your receipt with you). I would ask to speak to the store manager.

 

Good luck.