Jump to content
  • Who's Online   0 Members, 0 Anonymous, 8 Guests (See full list)

    • There are no registered users currently online
  • 0

Problem With Capture Card


WebbiestImp327

Question

Hey I need someone's help. Just yesterday I was able to hook up my HD Pro Capture Card and now it won't recognize the usb. So Windows says Doesn't recognize the Transcoder. I found a few topics on this and none of the advice I've seen works. I've even gone to the extent of going back to a restore point where the capture card worked fine. And yet it still does not work. So what do I do? I've re-installed and uninstalled muiltple times and repaired it and yet it still can't recognize it. Can anyone help me?

Link to comment
Share on other sites

1 answer to this question

Recommended Posts

Generally speaking, you never, ever plug in a USB device Before you install the software for it!!!!

 

Follow these instructions, to the letter, and it will work.

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

With the Device Plugged in, go into Device Manager and uninstall it!

 

Remove the Device and set it aside for later.

 

Now insert your Roxio Disc - run Install.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...