Jump to content
  • 0
Sign in to follow this  
WebbiestImp327

Problem With Capture Card

Question

Hey I need someone's help. Just yesterday I was able to hook up my HD Pro Capture Card and now it won't recognize the usb. So Windows says Doesn't recognize the Transcoder. I found a few topics on this and none of the advice I've seen works. I've even gone to the extent of going back to a restore point where the capture card worked fine. And yet it still does not work. So what do I do? I've re-installed and uninstalled muiltple times and repaired it and yet it still can't recognize it. Can anyone help me?

Edited by WebbiestImp327

Share this post


Link to post
Share on other sites

1 answer to this question

Recommended Posts

  • 0

Generally speaking, you never, ever plug in a USB device Before you install the software for it!!!!

 

Follow these instructions, to the letter, and it will work.

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

With the Device Plugged in, go into Device Manager and uninstall it!

 

Remove the Device and set it aside for later.

 

Now insert your Roxio Disc - run Install.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

Edited by Jim_Hardin

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×