"done" Message Box Endless Repeat

[RoyVong]

I have been using the Creator DE successfully for years.

This last two weeks, when burning a DVD, I have been seeing the "done" box do suicide repeats and I am unable to stop it from going berzerk.

I have to shut the program down and restart it.

The DVD comes out fine but I am unable to make additional copies.

Please advise!!

Thank you so much,

Roy

 

 

I am using a DELL running a Windows Vista Home Premium OS.

The Roxio Creator DE is version 10.2

 

Creator DE

Copyright: Sonic Solutions 2007

 

Module Name: PX Engine

Build: 4.4.48a, 30

Copyright: Sonic Solutions 2007

 

Module Name: Roxio Creator Copy

Version: 3.7.0

Build: 370B07A, DLD

Copyright: Sonic Solutions 2007

[Brendon]

Roy,

Creator DE is a DELL OEM [reduced function] program, so DELL are supposed to provide all support for their software.

 

However, in the meantime if you burned [saved] your DVD to a disc image [if the software allows you] then you could later burn multiple copies from the disc image. This might suffice until DELL can fix your original problem.

 

Brendon