Shipping Taking Too Long

[Proeskoet]

hi,

 

I just want someone to explain why my package hasn't arrived yet.

I live in Belgium (EU) and I've ordered my roxio gamecapture HD pro on the 16th of February.

 

I got a mail from roxio that my package has been send on the 21th of february and that it should arrive before 18 march.

today it is 19 march and my package hasn't arrived yet. The shipping already took a lot of time.

 

Is this normal?

when will my package arrive?

 

thanks for your attention.

-proeskoet-

[bimicher]

hi,

 

I just want someone to explain why my package hasn't arrived yet.

I live in Belgium (EU) and I've ordered my roxio gamecapture HD pro on the 16th of February.

 

I got a mail from roxio that my package has been send on the 21th of february and that it should arrive before 18 march.

today it is 19 march and my package hasn't arrived yet. The shipping already took a lot of time.

 

Is this normal?

when will my package arrive?

 

thanks for your attention.

-proeskoet-

 

Nobody here knows such information. We are just users of the software. You have to ask Corel/Roxio

[ogdens]

There has been a few users on here over the years that have waited a long time for the product to arrive, especially since it is shipped from the USA. Could be stuck in customs. You could have to pay some tax also, depends on your laws.