Travisty359 Posted March 24, 2013 Report Share Posted March 24, 2013 I've been trying to set up this software for six hours, to no avail. Have a picture of what it's doing right before crash. I also have all three logs but I don't know which one you need.. Thanks in advance, I really want this to work. All ready tried putting files into a folder and running setup from there. LogFile 13-03-23 19-28.zip Link to comment Share on other sites More sharing options...
Jim_Hardin Posted March 24, 2013 Report Share Posted March 24, 2013 A few Lucky Folks hit this error The "fix" is tedious and you might want to print it off... This is extensive, but it what I suggest... Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! Let us know how that works out for you Link to comment Share on other sites More sharing options...
Travisty359 Posted March 24, 2013 Author Report Share Posted March 24, 2013 A few Lucky Folks hit this error The "fix" is tedious and you might want to print it off... This is extensive, but it what I suggest... Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! Let us know how that works out for you I actually all ready tried something like this, trying it now though. It didn't work at first and it was getting really frustrating. Eventually I manually went into my Anti-Virus and disabled EVERYTHING by hand. Restarted my CPU and it actually worked. Thanks! Link to comment Share on other sites More sharing options...
Jim_Hardin Posted March 24, 2013 Report Share Posted March 24, 2013 That's Great!!! A lot of well intended AV's Block installs... Link to comment Share on other sites More sharing options...
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Travisty359
I've been trying to set up this software for six hours, to no avail. Have a picture of what it's doing right before crash.
I also have all three logs but I don't know which one you need..
Thanks in advance, I really want this to work. All ready tried putting files into a folder and running setup from there.
LogFile 13-03-23 19-28.zip
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