gtldog Posted March 24, 2013 Report Share Posted March 24, 2013 The purple light is not turning on instead a red light is on! I have already unplugged everything and re-plugged it all back together. I checked for an update and it says I am on the latest version! Link to comment Share on other sites More sharing options...
d_deweywright Posted March 24, 2013 Report Share Posted March 24, 2013 Did you install the drivers from the CD before plugging the device into a USB port? If not, then with the device plugged in, you'll need to go into Device Manager and delete the device. Then shut down your PC and unplug the device. Start your PC back up, and install the drivers from the CD, then plug the RGC unit into your USB port. See if that helps. Link to comment Share on other sites More sharing options...
gtldog Posted March 24, 2013 Author Report Share Posted March 24, 2013 Did you install the drivers from the CD before plugging the device into a USB port? If not, then with the device plugged in, you'll need to go into Device Manager and delete the device. Then shut down your PC and unplug the device. Start your PC back up, and install the drivers from the CD, then plug the RGC unit into your USB port. See if that helps. What??? I already have it installed I have been recording with this thing for like 3 months now and all of a sudden it decided to not work! oh and it isnt even showing up on device manager Link to comment Share on other sites More sharing options...
bimicher Posted March 24, 2013 Report Share Posted March 24, 2013 What??? I already have it installed I have been recording with this thing for like 3 months now and all of a sudden it decided to not work! oh and it isnt even showing up on device manager So what changes did you make to your system (updates, etc) so that it no longer works? Try what Dave suggested, at this point what have you got to lose? Link to comment Share on other sites More sharing options...
d_deweywright Posted March 25, 2013 Report Share Posted March 25, 2013 Yeah... from your first post, how would anyone have known it had been working previously? Link to comment Share on other sites More sharing options...
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gtldog
The purple light is not turning on instead a red light is on! I have already unplugged everything and re-plugged it all back together. I checked for an update and it says I am on the latest version!
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