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Dvd Library From Roxio And Verbatim Dvd -R Or +R Discs


Bob Ptaker
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Hi. I have a general question that I can't seem to get a valid answer to.

 

I am using a Windows XP computer and a program (Novabackup) that uses the DVD Library from Roxio. When we started having trouble backing up our computer (with Novabackup) using Verbatim DVD -R (model 95102) I wrote to Novabackup. the problem was that the program wrote to the disc but after that, we could not read the disc the next day. Their technical support said the reason is that "DVD -R is used for video DVD recorders and DVD +R media is to be used for computer data."

 

Is that true? Since they are using your Roxio DVD Library, whatever that is, I figured you should be the experts on the Roxio part of the program and what discs are compatible with it.

 

Can you offer help? Note that I was using the Novabackup program for several years with the Verbatim -R discs with no problem. I don't know if the software changed by using the Roxio DVD Library recently or not but now I am having problems reading the backup discs.

 

Bob

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I have never heard of "DVD Library from Roxio".

 

This is not Roxio but just a users forum. If you want information on your question, you better contact Corel who now own Roxio.

 

Whether you use -R or +R for video or data does not matter

Edited by myguggi
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There was a program that would catalog what was on your discs. I think it lasted for only one version. I don't remember what it was called but it was too much trouble than it was worth. If you typed in a name of a item, it would tell you which disc it was on. I don't remember it being associated with any back up program.

 

I agree that they are not entirely honest about the plus and dash discs. That mattered many years ago. It may matter to that program however. It doesn't sound like that was what they were telling you.

 

Are you using inexpensive media -- store brand or Memorex.? I would not trust them. to store anyhting.

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Their technical support said the reason is that "DVD -R is used for video DVD recorders and DVD +R media is to be used for computer data."

 

Bob, that answer is patently false. The fact that you were happily using DVD-R discs for years shows there is nothing wrong with using DVD-R discs with that software. I feel that the Tech Support person was trying to fob you off.

 

In the early days of writeable DVDs some players were very particular about what type of disc they played, but nowadays only really old players balk at using either type of disc. With the old players, DVD+R tend to be more useful because they can be made to appear like pressed silver discs to the player. However your problem is obviously not a matter of DVD+/- compatibility.

 

You said you're using Verbatim discs, and they are usually very good quality so your blank media shouldn't be an issue. If you've had the blank discs for a long time it might help to try newer ones, since the dyes do change with time and blank discs have a relatively short shelf-life. However if that's not it, I suspect your burner may be starting to fail. It may need a blowout to remove dust, or might be needing eventual replacement.

 

Whether you use -RW or +RW for video or data does not matter

I think that's a typo, and the poster means -R and +R rather than RW.

 

Regards,

Brendon

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Bob, that answer is patently false. The fact that you were happily using DVD-R discs for years shows there is nothing wrong with using DVD-R discs with that software. I feel that the Tech Support person was trying to fob you off.

 

In the early days of writeable DVDs some players were very particular about what type of disc they played, but nowadays only really old players balk at using either type of disc. With the old players, DVD+R tend to be more useful because they can be made to appear like pressed silver discs to the player. However your problem is obviously not a matter of DVD+/- compatibility.

 

You said you're using Verbatim discs, and they are usually very good quality so your blank media shouldn't be an issue. If you've had the blank discs for a long time it might help to try newer ones, since the dyes do change with time and blank discs have a relatively short shelf-life. However if that's not it, I suspect your burner may be starting to fail. It may need a blowout to remove dust, or might be needing eventual replacement.

 

 

I think that's a typo, and the poster means -R and +R rather than RW.

 

Regards,

Brendon

 

You are right of course and I have corrected my post.

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