Protected Signal, Lag, No Video, Now No Signal...

[Aythadis]

Alrighty, I'll just start from the begining.

 

I first hook everything up, which was basically taking all the cords from the older non HD capture card and plugging them into the new HD one, plug in my HDMI cords, from ps3 to card, and another HDMI cord from the card to my TV. Install the software on my laptop and plug it in and never seen any error reports or anything. Now my ps3 and x-box are set up correctly, as I was using the non-HD capture card with no problems ( I just never really used it cause I like my HD)

 

I boot up the program and right away I see in red text 'Signal Protection' and looking through the help text I've found nothing on it. I also noticed that the video had 3 second lag to it. It showed up fine on my TV.

 

So I did the sudgested steps of turning off any anti-virus software and run the repair through the cd. I also checked and the software is version 1.1. Now when I opened the program, I get no signal. It still works through the TV, just my laptop sees nothing.

 

Image below is what I currently get. I would be very thankful if I could get help on fixing this, cause for $120 it better work.

 

Thanks! ~Aythadis

Youtube Account

[ogdens]

You cant use a HDMI cable from the PS 3 to the capture card,it has to be component (its ok with the Xbox).

 

Have a look at this http://img.roxio.com/guides/products/gamecapture/hdpro/rgchdpro_qsg_en.pdf

[d_deweywright]

The delay on the capture screen is normal. That's the time it takes the capture device to render the video and send it to the PC.

[Jim_Hardin]

You said NOTHING about installing the software???

 

You did say you ran a Repair, but now, when you plug in, what shows up in your Device Manager? Any Errors/Warnings?

 

List your Laptop Specs as well as your Windows Performance Index (Win-Pause)?

[Aythadis]

You said NOTHING about installing the software???

Umm... I did do that first... I would asume that installing the software first would be common sense. I'm not that stupid.

 

You did say you ran a Repair, but now, when you plug in, what shows up in your Device Manager? Any Errors/Warnings?

It sees the card and no errors are reported.

 

List your Laptop Specs as well as your Windows Performance Index (Win-Pause)?

Operating System: Windows 7 Home Premium Home Edition

DirectX: 4.09.00.0904 (DirectX 9.0c)

CPU Type: 4x , 2200 MHz

System Memory: 8139 MB

CPU Type: 4x

CPUID CPU Name: Intel® Core™ i7-2670QM CPU @ 2.20GHz

Graphics Card: Intel® HD Graphics 3000

[grandpabruce]

Umm... I did do that first... I would asume that installing the software first would be common sense. I'm not that stupid.

 

It sees the card and no errors are reported.

 

 

Operating System: Windows 7 Home Premium Home Edition

DirectX: 4.09.00.0904 (DirectX 9.0c)

CPU Type: 4x , 2200 MHz

System Memory: 8139 MB

CPU Type: 4x

CPUID CPU Name: Intel® Core™ i7-2670QM CPU @ 2.20GHz

Graphics Card: Intel® HD Graphics 3000

 

You ignored what you didn't want to "hear". Very nicely done.

 

Post #2 tells it like it is.

[Aythadis]

Post #2 tells it like it is.

So then I wasted my $120 for this and can't use HDMI... Well then I know what I'm doing. e-Bay!

[Jim_Hardin]

Why???

 

Use Component Cables and problems should be over...

 

Your computer is good to go, you made a mistake - get over it and move on