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Problem With Audio With Connected With This Setup.


Neel Parikh
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Alright the problem is.. When I follow the instructions I can only view the computer on the monitor as I play Xbox and computer on the same one. I can view the preview screen in the game capture software but can't see anything when I change the source on the monitor.

So, I found this workaround which lets me play Xbox while its all recording on the computer which is connected to the same monitor, and it's works, but only thing that doesn't work is audio.

Please let me know if I need anything else to buy or workarounds.

Thank you.

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I'd say it's because your splitter is meant to be 1 in and 2 out and you're trying to use one of the outs as an in from the XBox.

Not sure about that but it would be my guess.

There's a good chance that the splitter won't work in reverse.The splitter is meant to be connected to a source and then have 2 HDMI's out.

Another thing is you're trying to use what is meant to be the 1 in as an out to the RGC device.

 

At least that's what you're diagram looks like to me.

 

If it's gonna have a chance to work you're splitter needs to go to the XBox and then 1 out to the RGC and 1 out to the monitor.

If that's how you really have it connected than I don't know why this happens.

Edited by tbrewst
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I'd say it's because your splitter is meant to be 1 in and 2 out and you're trying to use one of the outs as an in from the XBox.

Not sure about that but it would be my guess.

There's a good chance that the splitter won't work in reverse.The splitter is meant to be connected to a source and then have 2 HDMI's out.

Another thing is you're trying to use what is meant to be the 1 in as an out to the RGC device.

 

At least that's what you're diagram looks like to me.

 

If it's gonna have a chance to work you're splitter needs to go to the XBox and then 1 out to the RGC and 1 out to the monitor.

If that's how you really have it connected than I don't know why this happens.

 

 

I forgot if I have tried the splitter straight to the xbox method, but I will try it out in little bit! I hope it works. Thanks!

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The Audio comes from the HDMI...

 

It is your non-standard setup that is the root of all of your troubles.

 

Set it up as I have shown! Do you get Audio that way? (ignore the monitor issue)

 

 

Yes, I do get audio when I do the standard setup.

I also found this other thing while I was checking around settings in the Xbox. There is this thing called " Display Discovery" in Display settings, which is enabled as default, but when I disabled it, the console restarted, and I started to get the audio in the preview screen in the RGC software. But then, the monitor issue occurred again like when I switched the source, I would justget the black screen.

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You notice in the instructions that it Specifically Calls for Display Discovery to be turned OFF! :huh:

 

As far as your play monitor... If you use HDMI from the Output side of the RGC, it should work however...

 

You may have to manually set the Monitor to that particular DVI-D Port and not allow it to Auto ;)

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???

Alright. I tried the standard setup with display discovery to be set as disabled and I still get the Xbox screen as black. And what do I set the Xbox resolution to in the display settings?

Black Where??? (PC or Monitor)

 

Your Xbox output settings should match the game you are playing. If it is a HD Game - 1920 X 1080.

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???

 

Black Where??? (PC or Monitor)

 

Your Xbox output settings should match the game you are playing. If it is a HD Game - 1920 X 1080.

 

I get the black screen on the monitor when I switch my source. And when I did the standard setup with discovery display off, it said "720p HDMI" in the display information in the Xbox.

Edited by Neel Parikh
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I really don't know what to tell you :(

 

Is this the same monitor we discussed back in January???

 

In that Topic we concluded that if the DVI-D doesn't work you would need to use an Digital to Analog Convert to allow it to be used...

 

Before jumping on that, I would be prudent to try to use the RGC with someone else's monitor or a TV ~ to make sure it is not at fault :huh: (of course you are months out of warranty :unsure: )

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I really don't know what to tell you :(

 

Is this the same monitor we discussed back in January???

 

In that Topic we concluded that if the DVI-D doesn't work you would need to use an Digital to Analog Convert to allow it to be used...

 

Before jumping on that, I would be prudent to try to use the RGC with someone else's monitor or a TV ~ to make sure it is not at fault :huh: (of course you are months out of warranty :unsure: )

 

Yes, it's the same monitor and same everything else. I got really busy with college, so didn't get time to try this thing out, but I guess I will have to try this out on the tv, or something else. But anyways, thanks for the help! :)

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... ok I know you tried this but lets' try again ;)

 

Connect the single plug of your HDMI Splitter (input) into your Xbox.

 

From the Splitter, run one HDMI to your RGC Device and the other HDMI/DVI-D to your Monitor.

 

Remove the Audio plugs completly! (HDMI sould carry audio)

 

I don't know Xbox but, check the setup for your Xbox and make sure Audio is NOT being sent to anyother port but the HDMI...

 

Try it out! do you get audio on your PC in RGC Capture?

 

How about at the Monitor?

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... ok I know you tried this but lets' try again ;)

 

Connect the single plug of your HDMI Splitter (input) into your Xbox.

 

From the Splitter, run one HDMI to your RGC Device and the other HDMI/DVI-D to your Monitor.

 

Remove the Audio plugs completly! (HDMI sould carry audio)

 

I don't know Xbox but, check the setup for your Xbox and make sure Audio is NOT being sent to anyother port but the HDMI...

 

Try it out! do you get audio on your PC in RGC Capture?

 

How about at the Monitor?

 

 

Alright, just tried this method out, but still get the black screen on monitor when switched to xbox. Then, I couldn't get the audio to my speakers because as you said remove any audio, so I removed the optical audio adapter from the xbox. But I still got audio in the preview screen in the software on PC.

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The Monitor is going to continue to be a an issue for you and I do not know why :huh:

I only have 2 types of Monitors here that accept DVI-D and whenever I try them from the Pass Through of the RGC they work!

 

I also recall one or 2 other users reporting troubles getting HDMI-DVI to work...

 

I don't really know where to go from here...

 

Again I suggest you get a friend to stop by (better if they can lug along a monitor that accepts DVI and HDMI to test with ;)

 

I am not kidding about the, 2 heads better than One :lol: Often just explaining to someone else with cause you to realize a silly mistake.

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