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Drivers Don't Install Properly ,flickery Recording , Doesn't Work ?



hello i recently bought a roxio Hd capture and i have installed it on my pc and it were working fine , but one day it stated to only record 1 second of footage then some other times i open it it just goes to a blue screen. i have tried running it on my laptop as well but it does the same, i have also noticed that sometimes even the drivers don't load on my platforms. also when the Roxie was working fine the picture quality i have noticed has been Flickery and lagging ,i have re- installed the software over 10 times now and it still does not work., any help please ?

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