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Problems Running Roxio In Windows 7


Dimitrios
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Hello, I have a problem with Roxios easy CD and DVD burning program. After purchasing it online I get the following screen I am going to post. I can't do anything afterwards, tried running it as administrator and in compatibility mode, still nothing, Using Windows 7 on a Dell.

Any help from a techinician I can get?

 

 

Thanks

post-111821-0-44625800-1364961991_thumb.png

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Hello,

 

That is showing a partially rendered Registration screen. Creator uses some parts of Internet Explorer during its operation, and it looks as though your I.E. settings are wrong.

 

Please have a read of THIS TOPIC. http://forums.support.roxio.com/topic/80438-new-installation-problems/

 

There are two solutions offered in the topic. Post #10 shows how Pat Nugent made the Roxio program avoid that registration screen, while post #17 shows how Djazzman fixed up his Internet Explorer settings.

 

Regards,

Brendon

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Thank you for the help. Tried updating my drivers and setting the font as I was told, nothing changed.

I also checked the topic you showed me, tried both solutions. When trying the one that fixed my IE settings I found there were no folders other than the 0,1,2,3 and 4.

When trying the one that said this:

 

"As for registration, take a look in the registry at:

HKEY_CURRENT_USER\Software\Sonic\Registration\{89A15676-78AE-4D51-BF5B-DEE3E0D46C94} (or similar)

 

Do you see a registry key with a similar ID? If so is there a REG_DWORD entry called "ShowRegistration"? Change the value to 0, close the registry and try launching Creator."

 

There was no {89A15676-78AE-4D51-BF5B-DEE3E0D46C94} (or similar) entry, even if I found the RED_DWORD entries there wasn't any that said "ShowRegistration".

Any ideas?

Thanks.

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Hello,

 

For Easy CD & DVD Burning version 10.3 the registration key is here:

HKEY_CURRENT_USER\Software\Sonic\Registration\{7919D8D9-69FB-4E94-B330-04C4AF251867}

 

An easy way to find it is to run REGEDIT.EXE, then press Ctrl and F, and type showregistration into the 'Find' box, then click 'FindNext'.

 

post-208-0-61609600-1365982658_thumb.jpg

 

Once you see the key found, double-click on the name ShowRegistration, and set the value data to zero.

 

post-208-0-49918300-1365982840_thumb.jpg

 

Restart Windows, and then try your software.

 

Regards,

Brendon

Edited by Brendon
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