7 Coloured Vertical Lines Instead Of Video

[ExcisionTXR]

So, I have been using the Roxio Game cap HD Pro for about 3 months with my PS3, it all worked, until yesterday, when I opened up the recording software, and I get 7 Vertical Multicoloured lines, I tried resetting, changing the setting, nothing is making it work?

 

Any suggestions?

Thanks

 

And P.S. I am going component from the ps3 to the device, then hdmi from the device to the tv, always worked fine.

[ExcisionTXR]

Ok, thankyou, I cannot see my system admin for a couple of weeks, so i'll see!

Thanks

[Zer0G]

OP - download the latest drivers for your workstation. To make it a little easier for yourself I suggest using Slimdrivers from slimwareutilities. It will automatically go out and download all the updated drivers for your workstation including chipset, video, so on and so forth. It will also make a backup before each driver installation so you can revert back.

[Jim_Hardin]

I tested by putting the software on my other computer that just uses motherboard graphics, and it worked fine.

Will my computer that I initially had it on work after an update?

Thanks

Worth a try but no one can answer that ahead of time

[ExcisionTXR]

I tested by putting the software on my other computer that just uses motherboard graphics, and it worked fine.

Will my computer that I initially had it on work after an update?

Thanks

[ExcisionTXR]

A beyonwiz set top box showed the same thing. Is there a forum for the different errors of the capture card?

[Jim_Hardin]

Yes... I would suspect that something in Graphics Card/Chip or its' Software or even your settings would be what produces this...

 

Graphics updates occur almost monthly, for better or worse.

 

You would also need to test the device with something that connects using HDMI. It is a different signal and may produce different results.

[ExcisionTXR]

What you wrote before, you said 'Due to updates?' and an earlier post you said graphics card would be all that you would think would do it.

[Jim_Hardin]

I'm sorry, i don't follow?

what is it you don't follow?

[ExcisionTXR]

I'm sorry, i don't follow?

[Jim_Hardin]

Oh, and why would it start to show the lines now, after 3 months or so?

 

If it is the graphics card?

Due to updates???

 

I am just another user so I do not know as much as I would like to

[ExcisionTXR]

Oh, and why would it start to show the lines now, after 3 months or so?

 

If it is the graphics card?

[ExcisionTXR]

Will do.

[Jim_Hardin]

OK ~ please keep us updated!

[Jim_Hardin]

Only a couple of folks have seen this condition leading me to believe it is related to the Graphics Chip on your laptop...

 

The ONLY cure that I know of is the one I listed above, coupled with an update of your Graphics Driver & Software for it.

[ExcisionTXR]

With an hd set top box and a ps3, it does the same thing.

[ExcisionTXR]

I'm sorry, i'm not refusing it's just that all the equipment is in the wall.

[Jim_Hardin]

I don't see any issue in the specs you listed...

 

Since you refuse to perform the tests I asked you to all you can do is perform the repair I outlined in Post #8.

 

Good luck to you...

[ExcisionTXR]

Pc Specs:

Lenovo X-230t

4gb RAM

1.5GB HD Graphics

170ssd

2.5ghz processor

[Jim_Hardin]

That's kind of hard, because i don't have a component cable itself, i only have the ps3 component cable. And any of the other devices I have I can't get to the back, is there an errors page?

You "can't get to the back"??? I can get to the back of my refrigerator if I have to and it is far harder than moving a DVD Player

 

Don't try to make this 'impossible'... When folks do that I tend to think they are just here pulling my leg.

 

And the lines are in the preview screen, even if the capture card is plugged in or not.

List your PC Specs, include your video card! (probably not the issue but everything helps!)

 

Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio.

 

 

Then turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When the Install competes, turn your AV & Firewall back on and reboot.

[ExcisionTXR]

Fair Enough

[grandpabruce]

I need help!!

 

Get a grip! You're not in a damned chat room! You're posting to a users forum, and you need to have a little patience.

[ExcisionTXR]

I need help!!

[ExcisionTXR]

And the lines are in the preview screen, even if the capture card is plugged in or not.

[ExcisionTXR]

That's kind of hard, because i don't have a component cable itself, i only have the ps3 component cable. And any of the other devices I have I can't get to the back, is there an errors page?

[Jim_Hardin]

Try something else!!!

 

Grab a DVD or BD Player and try them using BOTH Component as well as HDMI.

 

See what happens with them