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I Was Charged But Got No Email


ollie123431344
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*Bump*

ollie123431344, what's your current status, have you received anything yet?

 

 

Same thing for me, I've ordered from the Roxio site, although I still haven't received a confirmation email yet. I've checked my spam folder and all other folders and nothing along the lines of a confirmation.

Although, looking through the customer service questions I decided to look up "I need a copy of my invoice" < http://shop.roxio.com/store/sonic/html/pbPage.en_AU-order-information#q6 > .

 

Even though I haven't received an email, the site confirms that my order has been accepted... Just take a screen capture of it just to make sure that you have some kind of receipt/ documentation of that statement.

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