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Unknown Usb


evilethomas
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I can figure out part of it :lol:

 

The "unknown" is a Windows error message which has nothing to do with software...

 

It does imply that it has deleted/corrupted/lost the Driver for the RGC Device :huh:

 

Things like Registry Cleaners (totally useless) can cause that...

 

It will have to be repaired!

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

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