evilethomas Posted April 7, 2013 Report Share Posted April 7, 2013 So i got this thing and i was exited. I started making videos then i unpluged it to my laptop then i reconnected it and it says USB unknown. Please help! Link to comment Share on other sites More sharing options...
grandpabruce Posted April 7, 2013 Report Share Posted April 7, 2013 So i got this thing and i was exited. I started making videos then i unpluged it to my laptop then i reconnected it and it says USB unknown. Please help! Your post needs some clarification, because it doesn't seem to make sense. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 7, 2013 Report Share Posted April 7, 2013 I can figure out part of it The "unknown" is a Windows error message which has nothing to do with software... It does imply that it has deleted/corrupted/lost the Driver for the RGC Device Things like Registry Cleaners (totally useless) can cause that... It will have to be repaired! First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc. Unplug your RGC Device and put it aside until you are completely finished. Now insert your Roxio Disc. Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows) When you reach the screen where Repair is offered, choose that! When the Repair competes, turn your AV & Firewall back on and reboot. Link to comment Share on other sites More sharing options...
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evilethomas
So i got this thing and i was exited. I started making videos then i unpluged it to my laptop then i reconnected it and it says USB unknown.
Please help!
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