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Roxio Hd Black Screen


Robm86
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Right my Roxio HD Pro was picking up my xbox perfectly but due to the stream freezing and switching itself off i decided to repair the roxio software and since then i have only been getting a black screen. I have audio and the signal say ready in green other than that nothing. Im using Hdmi but when i switch the option to component then back to Hdmi the screen comes up but when i try to capture or stream it goes black again. I have uninstalled and reinstalled the software on a number of occasions but with no success. Anyone have any ideas? Im running windows 8 and my laptop is brand new so its nothing to do with the computer and as i said it was working perfectly before.

 

Any help would be appreciated, thanks.

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I am having this exact same issue! My capture was working perfectly then all of a sudden all I see now is a black screen over the preview window. I have tried updating my video drivers and rolling them back, making sure I have the latest windows updates, uninstalling and reinstalling the roxio software. I am lost here, any specific help would be much appreciated. Seems I am not alone in this problem...

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I am having this exact same issue! My capture was working perfectly then all of a sudden all I see now is a black screen over the preview window. I have tried updating my video drivers and rolling them back, making sure I have the latest windows updates, uninstalling and reinstalling the roxio software. I am lost here, any specific help would be much appreciated. Seems I am not alone in this problem...

List your PC specs and setup details...

 

Can't try to help you if you don't some info ;)

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