Disc Drive Won't Read Roxio Installing Software Disc.

[JackC345]

I recently bought a Roxio Game Capture device and at first I had no problems, I set it up fine, and bought a component cable. Everything was (and is) set up perfectly and no wires are loose.

 

My problem is when I put the Roxio CD that came with the GameCap into my laptop, nothing reads. Basically, when I open 'My Computer' where it should say the disc it says 'DVD RW Drive (D:.)'. I click on this and it says 'Please insert a disc' and my drive clicks open.

 

I have checked and the disc isn't scratched, and other discs such as games and music work just fine.

 

If I could gather some help from this it would be great, as I don't want to waste even more money on a technician that I may not need.

 

Thanks.

[cdanteek]

I recently bought a Roxio Game Capture device and at first I had no problems, I set it up fine, and bought a component cable. Everything was (and is) set up perfectly and no wires are loose.

 

My problem is when I put the Roxio CD that came with the GameCap into my laptop, nothing reads. Basically, when I open 'My Computer' where it should say the disc it says 'DVD RW Drive (D:.)'. I click on this and it says 'Please insert a disc' and my drive clicks open.

 

I have checked and the disc isn't scratched, and other discs such as games and music work just fine.

 

If I could gather some help from this it would be great, as I don't want to waste even more money on a technician that I may not need.

 

Thanks.

 

If you didn't put the disc in upside down and your drive works with other DVD media (it's not a CD)?

 

Return it...

[JackC345]

No, my drive won't read dvds, I just checked. The disc is definately the right way up, too

[cdanteek]

No, my drive won't read dvds, I just checked. The disc is definately the right way up, too

 

The software is a DVD.

 

Is your drive a DVD Drive and broke or a CD Drive only?

 

[JackC345]

It is a DVD drive. I watched a movie last week and it worked fine, so it stopped working recently. System Restore didn't help much either.

[cdanteek]

It is a DVD drive. I watched a movie last week and it worked fine, so it stopped working recently. System Restore didn't help much either.

 

Last week!

 

Try a different DVD to watch/access today.