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Kstoops13

Roxio Game Capture Hd Pro Install, Error 1603

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Hello, I installed Game Capture HD Pro and it installed fine. I had some problems with the capture and was told to uninstall and reinstall. Since the uninstall I have not been able to get the install to complete. I have tried many many things suggested on this site and have had no luck. i continue to get the same error and automatic rollback.

 

I am attaching the most recent install attempt log files. In this latest attempt I had created a new admin user on my laptop, copied the install CD content to the hard drive, checked that no compatibility options where checked on the set-up.exe properties, and ran the install checking for updates. The install seems to get to step 24 of 26.

 

Any help/suggestions would be greatly appreciated! Thanks in advance.

LogFile 13-04-07 18-05.zip

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I noticed this error message in previous install attempts...

"Could not open file C:\windows\System32\DriverStore\FileRepository\uth5x.inf_amd64_neutral_825338283d10fdd2\uth5x.inf. (Error code 0xE0000100: The style of the INF is different than what was requested.)"

 

I thought I would try deleting this file on my system, but am not able to do so.

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This is extensive, but it what I suggest...

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure
nothing
is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

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Thanks for the reply. I saw this same suggestion on another post and tried it already. The log files that I attached are from the install attempt after follow the above suggestion.

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