Roxio Easy Cd & Dvd Burning - Invalid Product Key

[MNielsen]

I just bough the easy cd & dvd burning disc from Office Depot. However, as I am getting through the installation, I get an error with the activation key. I have tried several times, even changing the zero to an o, just to see. I have registered my product, and have not gotten a support code even in my registration confirmation. I haven't been able to call.

 

I am a very frustrated customer!! You do not make this an EASY process!

 

How do I get going on this software?

[bimicher]

I just bough the easy cd & dvd burning disc from Office Depot. However, as I am getting through the installation, I get an error with the activation key. I have tried several times, even changing the zero to an o, just to see. I have registered my product, and have not gotten a support code even in my registration confirmation. I haven't been able to call.

 

I am a very frustrated customer!! You do not make this an EASY process!

 

How do I get going on this software?

 

First of all "we" have nothing to do with Roxio and thus have no say whether the process is easy or hard. We are just users like you.

 

Then you state you have "easy cd & dvd" then why did you post in the Creator NXT forum?

[Jim_Hardin]

You will have to take it back to Office Depot and get them to do thier job...

 

It has to be activated at the point of sale, probably should have been automatic but something screwed up

 

Let us know how you make out