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Roxio Game Capture Software Not Working- White Screen Comes Up



Hey, I've had the roxio game capture for a while but have not been able to get the software to work. Whenever I click on it, it comes up with this white window that is practically blank. I'll try to link a pic. I've read that you have to delete something in the files but it doesn't specify what. So if you can help, it would be greatly appreciated.



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