Bsods - Split From Non-Related Dead Thread

[Aaron Randolph]

To be honest, I'm not terribly fond of the program either at this point - in my case, it may have something to do with Debut Video Capture. After installing the Roxio Game Capture software, restarting my computer would frequently lead to BSOD's thanks to a system service exception caused by "stdriver64.sys", which the internet tells me is a SoundTap driver installed with Debut - so to fix the BSOD's, I uninstalled Debut, no big, after all Roxio was supposed to replace it anyway. But now Roxio Game Capture has stopped working, every time, there's a flash, followed by "Your Windows 7 color scheme has been changed to Basic" and the capture program giving me the "select video device failed" error without fail.

 

And to answer your question, cdanteek, there is only one entry in Sound, Video, and Game Controllers, and it reads "Roxio GameCAP HD PRO".

 

Any help to resolve this would be appreciated. I'd rather not have to reinstall Debut - it was a godawful program, and I don't want to deal with endless BSOD's.

 

Aaron

[Aaron Randolph]

I can now add that reinstalling Debut Video Capture did not work - I uninstalled and reinstalled Roxio to no avail. I then tried reinstalling Direct X, as that was alluded to be at fault in another post, but even though the program seemed to install Direct X files, reinstalling Roxio still didn't work. I'm now at my last resort, doing an upgrade install of Windows 7. I don't really want to do this, but neither do I want the hassle of having to return this expensive piece of hardware for breaking in less than a month.

[Aaron Randolph]

I can sadly now confirm that performing an upgrade install of Windows 7 did NOT work, as suggested in another post. I will be returning this capture unit to the store I bought it from and getting something else instead, and I'd recommend the same to anyone thinking of getting one of these.