niche Posted April 27, 2013 Report Share Posted April 27, 2013 Contact Dell, they provide all support for their OEM version. This wont work for our lab, we are in Australia and the laptop is out of support. In any case we are talking *software* with a product from sonic, now roxio. All we need is a software fix to uninstall/remove them, here is my original request sent to sonic a while back:- Hi, I just purchased my technicians laptop which has several Gigs of electronics telemetry and company data (>400G). It also has Sonic DLA, Audio, MyDVD, Record Now, Record Data etc None of these are needed and the laptop is designated solely for lab use with no 3rd party s/w. In an effort to remove it, it reports we need a 'source disk' which we do not have... How do we remove the application please ? btw: The 'contact technical support' options just go around in circles from corel then back to roxio, there doesnt appear to be a link to an actual technical support for any sonic products, they are not listed on the product/version drop down boxes etc... Spent ages trying to tidy up this laptop and this appears as a huge stumbling block for straightforward software... Please email me directly on niche@ii.net Thankyou Link to comment Share on other sites More sharing options...
sknis Posted April 27, 2013 Report Share Posted April 27, 2013 At your own risk, download Revo Uninstaller Pro (free trial) and use it in the moderate mode to remove the programs. Just remember some of them may be integrated into the Dell computer functionality so you may lose some abilities. Windows used some Sonic technology for burning and other. Link to comment Share on other sites More sharing options...
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niche
In any case we are talking *software* with a product from sonic, now roxio. All we need
is a software fix to uninstall/remove them, here is my original request sent to sonic a while back:-
Hi,
I just purchased my technicians laptop which has several Gigs of electronics telemetry and company data (>400G).
It also has Sonic DLA, Audio, MyDVD, Record Now, Record Data etc None of these are needed
and the laptop is designated solely for lab use with no 3rd party s/w.
In an effort to remove it, it reports we need a 'source disk' which we do not have...
How do we remove the application please ?
btw: The 'contact technical support' options just go around in circles from corel then back to roxio,
there doesnt appear to be a link to an actual technical support for any sonic products, they are
not listed on the product/version drop down boxes etc... Spent ages trying to tidy up this laptop
and this appears as a huge stumbling block for straightforward software...
Please email me directly on niche@ii.net
Thankyou
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