Trouble Connecting To Pc Monitor

[Jaysonw23]

I am trying to use the Gamecap HD Pro to record from my xbox. I have the HDMI cable going from my xbox to HDMI IN on the device, then an HDMI to DVI cable going from HDMI OUT to my monitor. But the monitor keeps saying "no signal". Im wondering if the devide will work with an HDMI to DVI cable, or what the problem could be. The device was plugged in via usb to my desktop. I also had no picture in the included software. Any ideas?

[Jaysonw23]

 

Yes it should ~ what color is the "No Signal" text?

 

If I remember correctly it was red, ill check and make sure

[Jim_Hardin]

I suspect the problem is with the TV...

 

But if you want, you can contact Roxio and see about a replacement

[Jaysonw23]

I tried it on another tv, but i got no picture whatsoever. The preview worked fine on my computer though.

[Jim_Hardin]

Then you still haven't tested the RGC Pass Through with another TV or Monitor

 

You need to get this done in the event that it is the RGC Device at fault. You only have 30 days

[Jaysonw23]

i did that. i tested the xbox with the tv with both hdmi cables and they both looked fine.

[Jim_Hardin]

Is there any other TV you can try it with ~ It might just be the TV???

 

Of course the only way to test is change all the pieces along the way

[Jaysonw23]

only on the tv. not on the capture screen

[Jim_Hardin]

Where are these 'dots'?

 

On your TV?

 

On your Capture Screen?

 

Both???

[Jaysonw23]

I got it all hooked up to a monitor with hdmi inputs and it all works. The only issue is i have a lot of red, green, and blue dots all over the screen. I used both hdmi cables without the device and they both work fine, but with the RGC in the middle i get the dots.

[Jim_Hardin]

Red, means the RGC Device and software is OK, but the input from the Xbox is in question...

[Jim_Hardin]

But what about the no signal in the preview? That should have worked regardless of what I was plugging the device into, right?

Yes it should ~ what color is the "No Signal" text?

[Jaysonw23]

But what about the no signal in the preview? That should have worked regardless of what I was plugging the device into, right?

[Jim_Hardin]

My only options on this monitor are VGA and DVI. And the monitor is not HDCP compliant, so that explains that issue. I'm probably just going to get a monitor with an hdmi input.

Borrow one if you can just to make sure it is going to work for you before plunking down the money to buy another one

[Jaysonw23]

My only options on this monitor are VGA and DVI. And the monitor is not HDCP compliant, so that explains that issue. I'm probably just going to get a monitor with an hdmi input.

[Jim_Hardin]

If you also had no picture in the software preview window then you have bigger issues than no picture on the tv.

Good Point Terry!!!

[tbrewst]

I am trying to use the Gamecap HD Pro to record from my xbox. I have the HDMI cable going from my xbox to HDMI IN on the device, then an HDMI to DVI cable going from HDMI OUT to my monitor. But the monitor keeps saying "no signal". Im wondering if the devide will work with an HDMI to DVI cable, or what the problem could be. The device was plugged in via usb to my desktop. I also had no picture in the included software. Any ideas?

 

If you also had no picture in the software preview window then you have bigger issues than no picture on the tv.

[Jim_Hardin]

Two possible issues with your output...

 

One is that the HDMI to DVI has been hit or miss... Sometimes is it the DVI, there are 5 variations in the "DVI Standard", and yours must match what your TV needs

 

IF that same cable works when connected directly to the TV then you might be getting a HDCP signal issue... The TV must be HDCP compliant, can't be fixed! (does it have any other input choice?)

[Jinsuke]

Try to use HDMI to HDMI cable instead.