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Running Sp1 Patch Says I Already Have It



Trying to run the Roxio HD Pros updater, and upon checking it says I am out of date. Well I run the patch file, and it comes up sayng I am already up to date. I have turned off my firewall,Antivirus and everything before attempting to put in my disk and running a repair/update with it. It has been confusing me and was wondering if anyone can help.



Computer specs below




Operating System: Windows 8 Pro with Media Center 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505)

Language: English (Regional Setting: English)

System Manufacturer: System manufacturer

System Model: System Product Name

BIOS: BIOS Date: 07/05/11 19:09:56 Ver: 08.00.14

Processor: AMD Athlon II X2 270 Processor (2 CPUs), ~3.4GHz

Memory: 8192MB RAM

Available OS Memory: 8192MB RAM

Page File: 2000MB used, 14383MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.02.9200.16384 64bit Unicode

Card name: AMD Radeon HD 7450

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Did you open Capture and then click on about, look at the picture again in post #2 and make sure you are doing in right.


yes I did. That isn't really helping as if I saw my numbers were similar, I would say so. but they weren't in the slightest.



***edit*** So the about before I open the capture is differnt, but when I open the capture it's right. So why when I did search for updates, it first tells me I am out of date and need to update? Also, anyone know why I can't record in 1080p?

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This is what I have.



Build 101B35A ENU


I just checked my RGC HD Pro and I have the same thing as you happening. The following screenshots tell the story


from the RGC about:





checking for Updates:




running the downloaded patch file:






I just noticed that Jim's screenshots are from "Videowave". Those builds and SP #s are different then from the opening page's About.


So I guess the About on the initial page is giving incorrect information

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It can't capture in full HD unless it has an input from your Xbox that is:


1. Full HD


2. Running a Game that is Full HD


I don't think it matters for Record... but Streaming has to be on Monitor #1 (dual monitor setup) AND the capture app has to be at Full Size. Try that along with what I already mentioned and let us know ;)

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