Jump to content
  • 0
photoshowproblem

Photoshow Music Upload Does Not Work

Question

I get the error transcoding everytime I attempt to upload my own music from my Itunes library to my photoshow.

 

It is SO frustrating to not be able to speak to someone in customer service!!!!

Share this post


Link to post
Share on other sites

4 answers to this question

Recommended Posts

  • 0

I get the error transcoding everytime I attempt to upload my own music from my Itunes library to my photoshow.

 

It is SO frustrating to not be able to speak to someone in customer service!!!!

 

Download the desktop version of PhotoShow from your Premium Membership page and do your show with it. Upload the finished PhotoShow when you are done. It is faster and more foolproof. If you have the show partially done and on the site, you can download it and all others to the desktop version.

 

Itunes has always been a problem. You could try to put the music into a new folder on your computer and try uploading from there. That is the way you have to do it with a MAC.

 

You can always talk to someone but it will cost you $$. You would not want to talk to customer service but need to talk to Tech Support.

Share this post


Link to post
Share on other sites
  • 0

Thank you. I used the desktop version and it worked. I appreciate your help.

 

So you are all good now? Great !

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×