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Bad Installation Disk


kp2116
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I purchased VHS to DVD 3 Plus. The installation disk does not work. I've tried it in 3 different computers and it appears to just be blank.

I CANNOT get help from Roxio/Corel. No one on the phone will address the issue, and although I have jumped all of the tech support hoops, I'm just waiting for a reply.

 

How do you get help from this company??

All I need is a working disk to be able to install the software that I purchased. Easy fix~ Send me the software.

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I purchased VHS to DVD 3 Plus. The installation disk does not work. I've tried it in 3 different computers and it appears to just be blank.

I CANNOT get help from Roxio/Corel. No one on the phone will address the issue, and although I have jumped all of the tech support hoops, I'm just waiting for a reply.

 

How do you get help from this company??

All I need is a working disk to be able to install the software that I purchased. Easy fix~ Send me the software.

 

Where did you purchase the program? When?

 

Does Windows Explorer show the disc to be empty?

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What problem?

 

The disc is broken?

 

You only have a CD player and the disc is a DVD?

 

No, I have a DVD Player. But the installation DVD is stained, when I opened in windows explorer I receive a error message "Setup.exe file is corrupted".

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No, I have a DVD Player. But the installation DVD is stained, when I opened in windows explorer I receive a error message "Setup.exe file is corrupted".

No, I have a DVD Player. But the installation DVD is stained, when I opened in windows explorer I receive a error message "Setup.exe file is corrupted".

 

I will pass it along to a Roxio/Corel employee.

 

Keep checking the board for a PM (personnel message) up top like the pic shows below.

 

post-97-0-41720100-1377529115_thumb.jpg

Edited by cdanteek
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