Jump to content
  • 0
Deadly Cyclone

Download Software? Installing On Surface Pro With No Disc Drive

Question

I have the Roxio Game Capture HD software installed on my current Windows 7 laptop but am looking to move it to my Windows 8 Surface Pro. The Pro has no disc drive. Does Roxio provide a place to download the software directly?

 

I read the sticky but don't believe I have a support code to contact Roxio directly. We got the unit in as a press unit. I may need to get my cd key again too unless I can find it on the already installed software on my other PC.

 

As a side note, anyone ever use the software on the Surface Pro? How does it work?

 

Thanks!

Edited by Deadly Cyclone

Share this post


Link to post
Share on other sites

21 answers to this question

Recommended Posts

  • 0

Can you connect to your laptop from your Surface Pro via your network? From there you should be able to copy the contents of the disc over and install it. Otherwise, you could get a USB connected drive to attach to your Surface Pro.

 

As for the serial number, I'm not sure if that shows up anywhere in the application. I usually make sure to write any serial numbers like that right on the disc that requires them so I don't lose them. If you registered your software with Roxio, you should be able to find it online.

Share this post


Link to post
Share on other sites
  • 0

Did you check the minimum system requirements for the Software & Hardware?

 

2GB free hard drive space for installation. 10+ GB free recommended for video recording.

 

http://www.roxio.com...o/overview.html

 

All I see are SSD Drives in megabytes for surface tablets?

Share this post


Link to post
Share on other sites
  • 0

Did you check the minimum system requirements for the Software & Hardware?

 

 

 

All I see are SSD Drives in megabytes for surface tablets?

 

From the Surface Pro specs:

 

Surface Pro has a hard drive that comes in two sizes: 64 GB and 128 GB. 3

 

I doubt whether these tablets are really useful for gamers :glare:

Share this post


Link to post
Share on other sites
  • 0

Thanks guys. I guess I could copy the files via dropbox from my PC maybe? I'd just pop in the disc, open it up in My Computer and copy the files right?

 

The surface pro meets the specs, and surprisingly works for games (Starcraft 2 runs on it) but I don't game on it. I wanted to record on it though so I didn't have to lug my huge Dell laptop around.

Edited by Deadly Cyclone

Share this post


Link to post
Share on other sites
  • 0

Thanks guys. I guess I could copy the files via dropbox from my PC maybe? I'd just pop in the disc, open it up in My Computer and copy the files right?

 

The surface pro meets the specs, and surprisingly works for games (Starcraft 2 runs on it) but I don't game on it. I wanted to record on it though so I didn't have to lug my huge Dell laptop around.

 

How does it meet the specs?

 

Do you understand what the bold text above and below mean?

 

System Requirements.HDPRO

Minimum System Requirements:

 

Microsoft Windows® 8, 7, Vista™ SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM

Dual Core 2.3 GHz above is recommended for 1080 30p/60i recording.

The product is also Windows 8 ready.

DirectX® 9.0c compatible graphics card or higher, sound card

2GB free hard drive space for installation. 10+ GB free recommended for video recording.

Windows Media Player 11 or higher

Internet explorer 7 or 8

Internet connection required for capture, live streaming, registration, product updates and tutorials. Any Internet charges are the user's responsibility

Internet upload speed for Live Streaming: 1.5 Mbps. 2.5 Mbps above is recommended

720p live stream requires at least 4.5 Mbps internet upload speed.

One available USB 2.0 port

 

Specifications:

 

High speed connection via USB 2.0 port

Video inputs: HDMI or Component Video

Audio inputs: HDMI or stereo audio (RCA x2)

1x USB cable included

 

Input Formats:

 

Video: AVI, MOV, WMV, M2TS, MP4

Audio: MP3, WAV, WMA, AAC

Image: JPG, PNG, TIFF, BMP, GIF

Supported Recording Resolutions: 480p/i, 576p, 720p, 1080 60i/30p

 

Output Formats:

 

High speed connection via USB 2.0 port

Video: AVI, WMV, MP4

Audio: WAV, WMA, AAC

Image: JPG, PNG, TIFF, BMP, GIF

 

Requires console specific HDMI and Component AV cable(s) that are NOT INCLUDED.

Share this post


Link to post
Share on other sites
  • 0

CD, as Walt noted above, the Surface Pro comes in two flavors of drive size, 64 or 128 GB. Both of which start out with more than 10 GB of free space. Not sure where you saw MB as you note in your first post.

Edited by d_deweywright

Share this post


Link to post
Share on other sites
  • 0

How does it meet the specs?

 

Do you understand what the bold text above and below mean?

 

System Requirements.HDPRO

Minimum System Requirements:

 

Microsoft Windows® 8, 7, Vista™ SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM

Dual Core 2.3 GHz above is recommended for 1080 30p/60i recording.

The product is also Windows 8 ready.

DirectX® 9.0c compatible graphics card or higher, sound card

2GB free hard drive space for installation. 10+ GB free recommended for video recording.

Windows Media Player 11 or higher

Internet explorer 7 or 8

Internet connection required for capture, live streaming, registration, product updates and tutorials. Any Internet charges are the user's responsibility

Internet upload speed for Live Streaming: 1.5 Mbps. 2.5 Mbps above is recommended

720p live stream requires at least 4.5 Mbps internet upload speed.

One available USB 2.0 port

 

Specifications:

 

High speed connection via USB 2.0 port

Video inputs: HDMI or Component Video

Audio inputs: HDMI or stereo audio (RCA x2)

1x USB cable included

 

Input Formats:

 

Video: AVI, MOV, WMV, M2TS, MP4

Audio: MP3, WAV, WMA, AAC

Image: JPG, PNG, TIFF, BMP, GIF

Supported Recording Resolutions: 480p/i, 576p, 720p, 1080 60i/30p

 

Output Formats:

 

High speed connection via USB 2.0 port

Video: AVI, WMV, MP4

Audio: WAV, WMA, AAC

Image: JPG, PNG, TIFF, BMP, GIF

 

Requires console specific HDMI and Component AV cable(s) that are NOT INCLUDED.

 

Specs for the Surface Pro (I would think the 128GB are just as good or better)

 

Processor / Chipset

  • CPU 3rd Gen Core i5,
    Intel 3 i5-3317U / 1.7 GHz ........ this seems below specs
  • Max Turbo Speed 2.6 GHz
  • Number of Cores Dual-Core
  • Cache L3 cache - 3 MB
  • 64-bit Computing Yes
  • Features Intel Turbo Boost Technology 2.0,
    Hyper-Threading Technology

Memory

  • Flash 64 GB
  • RAM 4 GB
  • Max RAM Supported 4 GB
  • Technology DDR3 SDRAM

Edited by myguggi

Share this post


Link to post
Share on other sites
  • 0

Yeah, CD, my Surface has 128GB of room, a good deal more than 10GB. :)

 

I'm not sure you can even buy computers with hard drives/flash storage in the MB anymore. :P

 

post-97-0-92620300-1370609843_thumb.jpg post-97-0-48663100-1370609843.jpg post-97-0-41842300-1370609928.gif

 

Sorry about that.... :rolleyes:

Share this post


Link to post
Share on other sites
  • 0

So I have the game capture hd pro also and I'm trying to transfer the data onto my windows surface it has 54GB of data so more than enough, but I tried to transfer it through Dropbox but windows said it couldn't open it! :\ Like Deadly Cyclone I want it for recording nothing else can someone tell me how to transfer it thanks! :)

Share this post


Link to post
Share on other sites
  • 0

So I have the game capture hd pro also and I'm trying to transfer the data onto my windows surface it has 54GB of data so more than enough, but I tried to transfer it through Dropbox but windows said it couldn't open it! :\ Like Deadly Cyclone I want it for recording nothing else can someone tell me how to transfer it thanks! :)

 

Download the SP2 update below, it's the full program, you'll need to use your CD Key for installation.

 

http://softwareupdates.roxio.com/isum/gamecapture/gchdprosp2/RoxioGameCaptureHDPROServicePack2.0.exe

  • Like 1

Share this post


Link to post
Share on other sites
  • 0

Ok I downloaded it and it said my PC couldn't open the app? I have a Windows Surface (2012) it says it has 54GB but how can I fix it?

 

Your windows surface is a PC or a netbook?

 

What are the specs?

 

Do they meet minimum system requirements for the software?

 

Follow this link, http://forums.support.roxio.com/topic/81985-identifying-your-computer-specs-and-computer-drivers-windows/

 

And attach your zipped file dxdiag.exe. here. just like attaching a 'jpg file explained here, http://forums.support.roxio.com/topic/74120-posting-a-picturescreen-cap-on-roxio/

Share this post


Link to post
Share on other sites
  • 0

What version of Windows is running on your Surface? If it's Windows RT, that may not work, as it's not listed as a supported version of Windows.

Share this post


Link to post
Share on other sites
  • 0

You're Surface is running Windows RT, and I'm guessing that's the issue you're having because Windows RT will not run non-"Metro" applications, like the Game Capture HD Pro program. So, there is no "fix" for this. You need to be running a supported version of Windows, which is most anything besides Windows RT.

Share this post


Link to post
Share on other sites
  • 0

That would be up to you to purchase a copy of non-RT Windows, but I have no clue whether you can run Windows 8 (non-RT) on your tablet. And that would be a complete, clean re-install. Personally, on a tablet like that, I'd be hesitant, and would do a lot of homework first.

Edited by d_deweywright

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×