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Download Software? Installing On Surface Pro With No Disc Drive


Deadly Cyclone
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I have the Roxio Game Capture HD software installed on my current Windows 7 laptop but am looking to move it to my Windows 8 Surface Pro. The Pro has no disc drive. Does Roxio provide a place to download the software directly?

 

I read the sticky but don't believe I have a support code to contact Roxio directly. We got the unit in as a press unit. I may need to get my cd key again too unless I can find it on the already installed software on my other PC.

 

As a side note, anyone ever use the software on the Surface Pro? How does it work?

 

Thanks!

Edited by Deadly Cyclone
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Can you connect to your laptop from your Surface Pro via your network? From there you should be able to copy the contents of the disc over and install it. Otherwise, you could get a USB connected drive to attach to your Surface Pro.

 

As for the serial number, I'm not sure if that shows up anywhere in the application. I usually make sure to write any serial numbers like that right on the disc that requires them so I don't lose them. If you registered your software with Roxio, you should be able to find it online.

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Did you check the minimum system requirements for the Software & Hardware?

 

 

 

All I see are SSD Drives in megabytes for surface tablets?

 

From the Surface Pro specs:

 

Surface Pro has a hard drive that comes in two sizes: 64 GB and 128 GB. 3

 

I doubt whether these tablets are really useful for gamers :glare:

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Thanks guys. I guess I could copy the files via dropbox from my PC maybe? I'd just pop in the disc, open it up in My Computer and copy the files right?

 

The surface pro meets the specs, and surprisingly works for games (Starcraft 2 runs on it) but I don't game on it. I wanted to record on it though so I didn't have to lug my huge Dell laptop around.

Edited by Deadly Cyclone
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Thanks guys. I guess I could copy the files via dropbox from my PC maybe? I'd just pop in the disc, open it up in My Computer and copy the files right?

 

The surface pro meets the specs, and surprisingly works for games (Starcraft 2 runs on it) but I don't game on it. I wanted to record on it though so I didn't have to lug my huge Dell laptop around.

 

How does it meet the specs?

 

Do you understand what the bold text above and below mean?

 

System Requirements.HDPRO

Minimum System Requirements:

 

Microsoft Windows® 8, 7, Vista™ SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM

Dual Core 2.3 GHz above is recommended for 1080 30p/60i recording.

The product is also Windows 8 ready.

DirectX® 9.0c compatible graphics card or higher, sound card

2GB free hard drive space for installation. 10+ GB free recommended for video recording.

Windows Media Player 11 or higher

Internet explorer 7 or 8

Internet connection required for capture, live streaming, registration, product updates and tutorials. Any Internet charges are the user's responsibility

Internet upload speed for Live Streaming: 1.5 Mbps. 2.5 Mbps above is recommended

720p live stream requires at least 4.5 Mbps internet upload speed.

One available USB 2.0 port

 

Specifications:

 

High speed connection via USB 2.0 port

Video inputs: HDMI or Component Video

Audio inputs: HDMI or stereo audio (RCA x2)

1x USB cable included

 

Input Formats:

 

Video: AVI, MOV, WMV, M2TS, MP4

Audio: MP3, WAV, WMA, AAC

Image: JPG, PNG, TIFF, BMP, GIF

Supported Recording Resolutions: 480p/i, 576p, 720p, 1080 60i/30p

 

Output Formats:

 

High speed connection via USB 2.0 port

Video: AVI, WMV, MP4

Audio: WAV, WMA, AAC

Image: JPG, PNG, TIFF, BMP, GIF

 

Requires console specific HDMI and Component AV cable(s) that are NOT INCLUDED.

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How does it meet the specs?

 

Do you understand what the bold text above and below mean?

 

System Requirements.HDPRO

Minimum System Requirements:

 

Microsoft Windows® 8, 7, Vista™ SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM

Dual Core 2.3 GHz above is recommended for 1080 30p/60i recording.

The product is also Windows 8 ready.

DirectX® 9.0c compatible graphics card or higher, sound card

2GB free hard drive space for installation. 10+ GB free recommended for video recording.

Windows Media Player 11 or higher

Internet explorer 7 or 8

Internet connection required for capture, live streaming, registration, product updates and tutorials. Any Internet charges are the user's responsibility

Internet upload speed for Live Streaming: 1.5 Mbps. 2.5 Mbps above is recommended

720p live stream requires at least 4.5 Mbps internet upload speed.

One available USB 2.0 port

 

Specifications:

 

High speed connection via USB 2.0 port

Video inputs: HDMI or Component Video

Audio inputs: HDMI or stereo audio (RCA x2)

1x USB cable included

 

Input Formats:

 

Video: AVI, MOV, WMV, M2TS, MP4

Audio: MP3, WAV, WMA, AAC

Image: JPG, PNG, TIFF, BMP, GIF

Supported Recording Resolutions: 480p/i, 576p, 720p, 1080 60i/30p

 

Output Formats:

 

High speed connection via USB 2.0 port

Video: AVI, WMV, MP4

Audio: WAV, WMA, AAC

Image: JPG, PNG, TIFF, BMP, GIF

 

Requires console specific HDMI and Component AV cable(s) that are NOT INCLUDED.

 

Specs for the Surface Pro (I would think the 128GB are just as good or better)

 

Processor / Chipset

  • CPU 3rd Gen Core i5,
    Intel 3 i5-3317U / 1.7 GHz ........ this seems below specs
  • Max Turbo Speed 2.6 GHz
  • Number of Cores Dual-Core
  • Cache L3 cache - 3 MB
  • 64-bit Computing Yes
  • Features Intel Turbo Boost Technology 2.0,
    Hyper-Threading Technology

Memory

  • Flash 64 GB
  • RAM 4 GB
  • Max RAM Supported 4 GB
  • Technology DDR3 SDRAM

Edited by myguggi
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So I have the game capture hd pro also and I'm trying to transfer the data onto my windows surface it has 54GB of data so more than enough, but I tried to transfer it through Dropbox but windows said it couldn't open it! :\ Like Deadly Cyclone I want it for recording nothing else can someone tell me how to transfer it thanks! :)

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So I have the game capture hd pro also and I'm trying to transfer the data onto my windows surface it has 54GB of data so more than enough, but I tried to transfer it through Dropbox but windows said it couldn't open it! :\ Like Deadly Cyclone I want it for recording nothing else can someone tell me how to transfer it thanks! :)

 

Download the SP2 update below, it's the full program, you'll need to use your CD Key for installation.

 

http://softwareupdates.roxio.com/isum/gamecapture/gchdprosp2/RoxioGameCaptureHDPROServicePack2.0.exe

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Ok I downloaded it and it said my PC couldn't open the app? I have a Windows Surface (2012) it says it has 54GB but how can I fix it?

 

Your windows surface is a PC or a netbook?

 

What are the specs?

 

Do they meet minimum system requirements for the software?

 

Follow this link, http://forums.support.roxio.com/topic/81985-identifying-your-computer-specs-and-computer-drivers-windows/

 

And attach your zipped file dxdiag.exe. here. just like attaching a 'jpg file explained here, http://forums.support.roxio.com/topic/74120-posting-a-picturescreen-cap-on-roxio/

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You're Surface is running Windows RT, and I'm guessing that's the issue you're having because Windows RT will not run non-"Metro" applications, like the Game Capture HD Pro program. So, there is no "fix" for this. You need to be running a supported version of Windows, which is most anything besides Windows RT.

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That would be up to you to purchase a copy of non-RT Windows, but I have no clue whether you can run Windows 8 (non-RT) on your tablet. And that would be a complete, clean re-install. Personally, on a tablet like that, I'd be hesitant, and would do a lot of homework first.

Edited by d_deweywright
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