Black Preview Screen (Xbox 360 To Computer)

[Tyler Nace]

So, I got this Roxio Game Capture device yesterday, and set it up correctly. I have the RCA jacks going from the correct corresponding colors from the capture device to my TV. I have the XBOX 360 cables hooked up to the correct corresponding colors. I correctly installed the disc content onto my computer, and it loads fine, but I'm supposed to be seeing a preview of my XBOX screen on my computer, right? If it helps, the device was ordered via Amazon.com and came with the console AV cable, which is what I'm using now. However, it has a splitter (one side has a Red/Blue/Green set and the other side has a Red/White/Yellow set, but the yellow doesn't go anywhere, does it?).

[ogdens]

Go here http://img.roxio.com/enu/pdf/game-capture/roxio-gamecapture-quickstart-guide.pdf

and set up the way that is shown.

 

If you still have problems, get back on here.

 

Also, when you first installed, did you install the program first, and then plugged in the Roxio capture card usb to your computer ?.

Edited June 12, 2013 by ogdens

[bimicher]

Go here http://img.roxio.com...ÃÆ'‚ and set it up the way that is shown.

 

If you still have problems, get back on here.

 

Also, when you first installed, did you install the program first, and then plugged in the Roxio capture card usb to your computer ?.

 

Tony, link does not work

 

Tyler,

 

this is a linkto a video that might help. Scroll down till you get to the video tutorials

Edited June 12, 2013 by myguggi

[ogdens]

Tony, link does not work

 

Tyler,

 

this is a linkto a video that might help. Scroll down till you get to the video tutorials

 

Thanks, I fixed it....but you were faster than me

[Tyler Nace]

Thanks, both of you, but that's what I did. My cables are hooked up correctly in my XBOX, TV, and capture device. Also, when I try to capture, the software says it's not responding and turns into a gray screen, making me have to restart my computer. I'm gonna make a YouTube video to show you guys how it's hooked up.

[ogdens]

You did not answer my question in post #2........

[Tyler Nace]

Oh sorry, yeah I installed the software before I plugged in the device.

[Tyler Nace]

http://www.youtube.com/watch?v=BFC97hUEYoQ - Here is the video of the way I have all the cables setup, and what I meant by a black screen on my preview.

[Tyler Nace]

Alright, I figured out the problem! I tried plugging the USB directly into my computer rather than that 4-way USB port, and it worked!!!!

[bimicher]

Alright, I figured out the problem! I tried plugging the USB directly into my computer rather than that 4-way USB port, and it worked!!!!

 

Too bad you did not mention that before. We could have told you that is the source of your problem. Most multi-port hubs do not supply enough power to drive attached devices.