Jump to content
  • Who's Online   0 Members, 0 Anonymous, 4 Guests (See full list)

    • There are no registered users currently online
  • 0

Hd Pro Preview Screen Is Black



So i recenly got my new computer and the roxio was working fine. Then when i turned it on today the preview screen stays black i can here my ps3 but no video. When i record and stop recording i can see the video perfectly but the preview screen is still the same.


Here isthe image ofthe capture screen and my pc specs



Link to comment
Share on other sites

7 answers to this question

Recommended Posts

A couple have had that and I think it comes from a Video Card/Chip issue...


Make sure your Video Card/Chip Software is set to DEFAULT ~ no tweeking ;)


Make sure that both the drivers and software are up to date.


And it wouldn't hurt to do a proper repair of Roxio:


First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.


Unplug your RGC Device and put it aside until you are completely finished.


Now insert your Roxio Disc.


Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)


When you reach the screen where
is offered, choose that!


When the Repair competes, turn your AV & Firewall back on and reboot.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...