Marnu Posted June 16, 2013 Report Share Posted June 16, 2013 I have a Roxio game capture HD Pro. When i plug it into my 32inch Flat screen Tv and to my Xbox 360 it says -"Resolution not supported,change resolution on external device"-........ My software on my Pc also says in RED -No signal- The USB is plugged into my pc and both HDMI cables are plugged in between my Tv and Xbox 360.... I also saw the Roxio game capture HD pro listed under my device manager...... Please help me to resolve this issue...Maybe it's my Tv size or something? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted June 16, 2013 Report Share Posted June 16, 2013 Be sure you SET the resolution on the Xbox, do not allow it to auto select. Link to comment Share on other sites More sharing options...
tbrewst Posted June 16, 2013 Report Share Posted June 16, 2013 If it's a 32 inch TV there's a chance it doesn't support a 1080 resolution,a lot of smaller tv's don't.If that's the case make sure to not have the XBox set above 720. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted June 16, 2013 Report Share Posted June 16, 2013 True! But note that he is getting the Red No Signal, so that needs to be resolved before the other can be ruled out Link to comment Share on other sites More sharing options...
tbrewst Posted June 17, 2013 Report Share Posted June 17, 2013 Ahhhh,I see said the blind man.... Link to comment Share on other sites More sharing options...
Marnu Posted June 18, 2013 Author Report Share Posted June 18, 2013 I have a Roxio game capture HD Pro. When i plug it into my 32inch Flat screen Tv and to my Xbox 360 it says -"Resolution not supported,change resolution on external device"-........ My software on my Pc also says in RED -No signal- The USB is plugged into my pc and both HDMI cables are plugged in between my Tv and Xbox 360.... I also saw the Roxio game capture HD pro listed under my device manager...... Please help me to resolve this issue...Maybe it's my Tv size or something? Link to comment Share on other sites More sharing options...
ogdens Posted June 18, 2013 Report Share Posted June 18, 2013 Does it work ok when you have the Xbox connected directly into the TV?. Look here for Xbox settings http://support.xbox....e-video-quality Link to comment Share on other sites More sharing options...
Marnu Posted June 19, 2013 Author Report Share Posted June 19, 2013 Yes it works when i connect my HDMI cable to my xbox 360 and to my tv Link to comment Share on other sites More sharing options...
Marnu Posted July 22, 2013 Author Report Share Posted July 22, 2013 It's been roughly 2 months now and the fault was the Roxio Device wasn't working. I borrowed my friends Roxio and it worked so thanks for all your help guys! Link to comment Share on other sites More sharing options...
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Marnu
I have a Roxio game capture HD Pro.
When i plug it into my 32inch Flat screen Tv and to my Xbox 360 it says -"Resolution not supported,change resolution on external device"-........
My software on my Pc also says in RED -No signal-
The USB is plugged into my pc and both HDMI cables are plugged in between my Tv and Xbox 360....
I also saw the Roxio game capture HD pro listed under my device manager......
Please help me to resolve this issue...Maybe it's my Tv size or something?
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