Marnu 0 Report post Posted June 16, 2013 I have a Roxio game capture HD Pro. When i plug it into my 32inch Flat screen Tv and to my Xbox 360 it says -"Resolution not supported,change resolution on external device"-........ My software on my Pc also says in RED -No signal- The USB is plugged into my pc and both HDMI cables are plugged in between my Tv and Xbox 360.... I also saw the Roxio game capture HD pro listed under my device manager...... Please help me to resolve this issue...Maybe it's my Tv size or something? Share this post Link to post Share on other sites
0 Jim_Hardin 418 Report post Posted June 16, 2013 Be sure you SET the resolution on the Xbox, do not allow it to auto select. Share this post Link to post Share on other sites
0 tbrewst 18 Report post Posted June 16, 2013 (edited) If it's a 32 inch TV there's a chance it doesn't support a 1080 resolution,a lot of smaller tv's don't.If that's the case make sure to not have the XBox set above 720. Edited June 16, 2013 by tbrewst Share this post Link to post Share on other sites
0 Jim_Hardin 418 Report post Posted June 16, 2013 (edited) True! But note that he is getting the Red No Signal, so that needs to be resolved before the other can be ruled out Edited June 16, 2013 by Jim_Hardin Share this post Link to post Share on other sites
0 tbrewst 18 Report post Posted June 17, 2013 Ahhhh,I see said the blind man.... Share this post Link to post Share on other sites
0 Marnu 0 Report post Posted June 18, 2013 I have a Roxio game capture HD Pro. When i plug it into my 32inch Flat screen Tv and to my Xbox 360 it says -"Resolution not supported,change resolution on external device"-........ My software on my Pc also says in RED -No signal- The USB is plugged into my pc and both HDMI cables are plugged in between my Tv and Xbox 360.... I also saw the Roxio game capture HD pro listed under my device manager...... Please help me to resolve this issue...Maybe it's my Tv size or something? Share this post Link to post Share on other sites
0 ogdens 85 Report post Posted June 18, 2013 (edited) Does it work ok when you have the Xbox connected directly into the TV?. Look here for Xbox settings http://support.xbox....e-video-quality Edited June 18, 2013 by ogdens Share this post Link to post Share on other sites
0 Marnu 0 Report post Posted June 19, 2013 Yes it works when i connect my HDMI cable to my xbox 360 and to my tv Share this post Link to post Share on other sites
0 Marnu 0 Report post Posted July 22, 2013 (edited) It's been roughly 2 months now and the fault was the Roxio Device wasn't working. I borrowed my friends Roxio and it worked so thanks for all your help guys! Edited July 22, 2013 by Marnu Share this post Link to post Share on other sites
I have a Roxio game capture HD Pro.
When i plug it into my 32inch Flat screen Tv and to my Xbox 360 it says -"Resolution not supported,change resolution on external device"-........
My software on my Pc also says in RED -No signal-
The USB is plugged into my pc and both HDMI cables are plugged in between my Tv and Xbox 360....
I also saw the Roxio game capture HD pro listed under my device manager......
Please help me to resolve this issue...Maybe it's my Tv size or something?
Share this post
Link to post
Share on other sites